HR Generalist

HR Generalist

We believe in chef-crafted, fresh food - ALWAYS California

ISS delivers food services through our Guckenheimer brand. For decades, leading companies have turned to Guckenheimer to craft dining experiences that are fresh, delicious, and run with transparency and integrity. Our cafes and culinary solutions build healthy work communities that bring Placemakers together.

Placemakers create environments that work, think and give, contributing to better business performance and making life easier, more productive and enjoyable. As a team of food experts that bring a compulsive curiosity to your workplace in order to provide a variety of culinary solutions that match our Clients culture, values, and program goals.

HR Generalist

We are in search of a talented HR Generalist (HRG) to support our food accounts in various locations east of the Rockies. As a valued member of the People & Culture team, the HRG will collaborate with account leadership in support of the day-to-day HR functions for our frontline Placemakers. This will include processes & procedures; learning & development; performance management, staffing, culture, diversity, and employee relations.

The role will report to a People & Culture Business Partner and will work in close partnership with the larger ISS People & Culture Team to convey best practices, develop talent and support the people needs of the business.

Responsibilities will encompass:

• Works closely with the P&C Business Partner as needed on strategic HR initiatives encompassing Performance Management, Workforce Planning, Learning and Development, Employee Engagement and Compensation-related action items.
• Builds and fosters relationships with employees, customers, and vendors.
• Assists Talent Acquisition in the hourly recruitment process to include new hire onboarding and orientation.
• Advises on company policies and procedures ensuring all company HR related policies are applied consistently.
• Objectively coaches employees and management through complex and difficult issues, while providing guidance to management on appropriate disciplinary action.
• Assists in investigations and supports managers in resolving workplace conflict.
• Supports employees in various HR-related topics such as leave of absences, payroll matters, and guide them in utilizing Shared Services.
• Promotes HR programs to create an efficient and conflict-free workplace.
• Assists in creating and organizing training & development initiatives.
• Participates in leadership meetings aligning staffing strategies with business objectives.
• Enriches engagement of employees, promotes culture, and help create a positive work experience.
• Maintains employee bulletin to ensure compliance of federal, state and local employment regulations.
• Participates and embraces the development opportunities within the P&C department and the site.

The ideal candidate possesses:

• A robust HR acumen with 4+ years functional HR experience preferably in corporate dining, hospitality and restaurant, supporting a diverse, fast-paced environment of 500(+) employees
• A people-centric aptitude
• Discretion and problem-solving agility
• Resilience, persuasiveness, and receptive communication (both written and verbal); has the wherewithal in demonstrating empathy
• Ambition and independence in prioritizing tasks and daily workflow
• Diplomacy; role-models unity and promotes healthy people dynamics
• Impartiality in employee investigations with detailed reporting and follow-ups
• Flexibility; willing to be responsive on weekends, evenings and travel to locations as needed
• Proficiency in MS Office Suite
• HRIS Savvy
• A Bachelor degree in HR, Business Management or a related (preferred)
• Having an HR certification is a plus

ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $85000 per year - $103000 per year. Final compensation will be determined based on experience and skills and may vary from the range listed above.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.