| Job Summary: |
The Human Resources Generalist assists with the development, administration, and implementation of human resources programs, policies and procedures covering employment, employee relations, HR administration, training, and benefits with emphasis on exposure to all aspects of the human resources field.
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Core Values & Expectations:
- Treat all other co-workers with dignity and respect regardless of position.
- Demonstrate dependability by calling in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below.
- Always be honest. Admit mistakes, learn from mistakes, and move forward.
- Demonstrate an ability to accept constructive criticism and guidance from supervisors.
- Be professional by showing politeness and courtesy to co-workers and guests under all circumstances.
- When you dont know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor.
Major Responsibilities/Activities:
- Coordinates the planning, set-up, execution, and communication of annual employee events and programs with Employee Relations, including ordering supplies, materials, and gifts for events.
- Serves as a liaison with Casinos and their HR departments in the resolution of day-to-day administrative and operational issues.
- Investigates internal and external guest allegations and situations as requested by Employee Relations, Surveillance, or HR Director.
- Identify, develop and communicate creative approaches for departmental incentive programs. Assists in the development and implementation of company-wide employee incentive programs.
- Involved with the development and maintenance of the personnel management system, including but not limited to, recruitment, job classification, personnel policy documents, forms and manuals.
- Screens and interviews job applicants to ensure qualified individuals are hired for vacant positions.
- Processes and orientates new hires.
- Assists Training Department with the development of training plans for employees depending on departmental needs and employee development goals.
- Develop job descriptions and other personnel documents and forms.
- Assists with the administration of the employee performance evaluation program.
- Supports the Benefits Administrator with the orientation and enrollment of eligible employees in benefit plans including medical, dental, life insurance, supplemental benefit offerings and retirement plans.
- Assist in the execution of corporate HR programs such as benefits enrollment, merit increases, management incentives, and performance management.
- Maintain knowledge of Human Resources policies and procedures and state and federal labor laws applicable to assigned areas of responsibility.
- Maintains employee information by compiling, verifying, updating, and entering employment and status-change data to include distribution and update information as required within required deadlines.
- Plans and execution designated projects with minimal supervision to accomplish key enterprise HR objectives.
- Creates and maintains HR files including updates to the HRIS and ADP systems in accordance with policies and procedures
- Contributes team effort and accomplishes related results as required.
- Maintains good communication with co-workers and maintains a positive and professional work environment.
- Provide guidance to various levels of employees regarding company policies and procedures.
- May conduct new hire orientations and various HR presentations
- Maintains confidentiality of all privileged information including applicant and employee records, documentation and all privileged information and communications.
- Involved with benefits events, periodic distribution of mandatory notices, and the billing processes.
- Periodically presents regulatory and other training classes, including but not limited to; Title 31, Responsible Gaming, and Sexual Harassment classes and NHO.
- Assist with Drug Test
- Performs other job-related duties as assigned.
Minimum Requirements:
- Preference is given to qualified Santa Ana Tribal Members.
- Two to three years practical human resources experience necessary.
- General knowledge and application of employment laws (FLSA, EEO, ADA, FMLA, OSHA, COBRA, ERISA).
- Must be able to read, write, speak and understand English.
- Bilingual (Spanish/English) preferred.
- Must have advanced computer capabilities.
- Must have knowledge of spreadsheet software and word processing software with use of Microsoft products including Word, Excel, Outlook, and Access preferred.
- Must have knowledge of HRIS software systems required with use of ADP software preferred.
- A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided with a smartphone of the companys choice, through a payroll deduction program.
- All employees are required to proficiently use a smartphone for company applications, email, and text.
- Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.
Essential Mental Functions:
The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
- Maintains a strict level of confidentiality regarding company information.
- Must have strong verbal and written communication skills including the ability to give professional and effective presentations and write reports.
- Strong numerical or statistical aptitude.
- Strong mathematical and organizational skills.
- Proven ability to provide outstanding customer service.
- Must have excellent problem-solving abilities.
- Must be a detail oriented, organized individual with the ability to multi-task.
- Must be able to work in a fast-paced environment.
- Must be able to deal with stressful situations in a professional manner.
- Must be a Team Player.
- Knowledge and experience in cross-functional project management methods and techniques.
- Demonstrated analytical skills and ability to multi-task.
- Ability to interact effectively with executive management.
- Ability to establish and maintain professional relationships with individuals of varying. Social and cultural backgrounds and with co-workers at all levels.
- Ability to work independently and with minimal supervision.
- Ability to maintain confidentiality.
- Ability to represent the organization in a professional manner, building respect and confidence
Essential Physical Functions:
The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
- While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle, and feel, reach with hands and arms, talk and hear.
- Ability to type at least 45 words per minute.
- Ability to 10 key preferred.
- Ability to use electronic equipment including computers, adding machines and calculators.
- Must be able to work various hours including weekends and holidays.
- Must present self in a well-groomed, professional appearance.
- The employee must be able to lift to 25 pounds.
- Must be able to work at a fast pace.
- Must be able to handle stress effectively.
- Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents.
- Must be able to sit for long durations of time.
- Physical ability to safely perform the essential job functions of the position.
Equipment Used:
- Copiers, fax machines, and other traditional office equipment, as required.
- Smartphones, computers, laptop computers, and other traditional office equipment as required.
Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employee duties are performed indoors in a climate-controlled non-smoking environment.
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