Human Trafficking Case Manager

Human Trafficking Case Manager

Phoenix, AZ

The Building Bridges to Hope: Human Trafficking Initiative from CPLC Parenting AZ is a trauma-informed and survivor-centered program that offers comprehensive case management services to adult survivors of trafficking in Maricopa County and parts of Pinal County.

POSITION SUMMARY

Program Case Manager will provide intensive case management to victims of human trafficking so they can attend to their health, build support groups, and lead productive and meaningful lives. Important job duties include: completing initial intake assessment, scheduling and transporting clients to appointments, facilitating group orientation, and completing community outreach and training events. Responsible for managing a challenging and vulnerable caseload of victims of human trafficking as referred by community partners. Ensure victims receive services consistent with the goals of self-sufficiency and independence.

MINIMUM QUALIFICATIONS

• Combination of education and experience normally represented by a Bachelor's Degree in a related social service or human service field with 1-3 years experience in providing direct services.
• Must have competent oral, written, and interpersonal communication skills.
• Must be reliable, punctual, professional, able to follow instructions, and handle emergencies.
• Must have competent organizational skills, strong detail orientation, and the ability to maintain confidentiality.
• Strong administrative and computer skills and knowledge of Microsoft Office programs.

Other requirements :

• Bi-lingual English/Spanish language is required.
• Valid AZ driver's license, reliable transportation, and ability to show proof of registration/insurance. Must be 21 to drive on behalf of CPLC, Inc.
• Ability to work a flexible schedule as needed per program requirements
• Must pass background screening before start
• Level One Fingerprint clearance or ability to obtain fingerprint clearance or ability to have within 60 days of employment; must maintain clearance

Effective January 3, 2022, all CPLC Employees and all Service Providers, are required to be Fully Vaccinated against COVID-19. Newly hired employees, who are not Fully Vaccinated at the time of hire, are expected to begin a vaccination series immediately upon hire. CPLC recognizes medical and religious exemptions to the COVID-19 vaccination requirement, in accordance with applicable law and upon approval by CPLC. However, any person approved for an exemption, without exception, is subject to masking.

Victim services

Survivor support

Trauma-informed care

Crisis intervention

Case management

Advocacy

Assessment

Safety planning

Referral coordination

Client empowerment

Resource navigation

Psychosocial support

Legal assistance

Medical support

Housing support

Trauma recovery

Supportive counseling

Individualized care planning

Collaborative partnerships

Interdisciplinary team

Cultural sensitivity

Confidentiality

Crisis management

Documentation

Social services

Community resources

Trauma-informed interventions

Client-centered approach

Evidence-based practices

Recovery-oriented services

Needs assessment

Risk assessment

Safety monitoring

Crisis response

Empowerment-based support

Trauma healing

Outreach and engagement

Education and awareness

Advocacy for policy change

Trauma recovery groups

Case coordination

Follow-up care

Ethical practice

Cultural competency

Vulnerable populations

Survivor-centered approach

Psychoeducation

Collaborative care

Multidisciplinary approach

Professional boundaries

Crisis hotline support

Emotional support

Restorative justice

Reintegration support

Legal advocacy

Prevention education

Community partnerships