Santa Clara, CA
Inside Sales Engineer - Cortex
At Palo Alto Networks everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These arent easy goals to accomplish - but were not here for easy. Were here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and were looking for innovators who are as committed to shaping the future of cybersecurity as we are.
As a Palo Alto Networks Inside Sales Engineer, you will be the expert for the broader Cortex portfolio supporting our mid-market business. Your portfolio includes Advanced Endpoint Protection via XDR Prevent, Extended Detection and Response via Cortex XDR Pro, security automation and orchestration via Cortex XSOAR, storage and analytics via Cortex Data Lake and attack surface management (ASM) via Cortex Expanse.
You are the "go to" resource for customer interactions that exceed standard SE support requirements. Your role is one of technical mentorship - working with your account manager(s) to build integrated solutions for our clients unique environments. With your colleagues, you will displace competing technologies, and build market share within your targeted list of major accounts, and most importantly, help your customers and prospects achieve a proactive security and risk posture as our product integrates to build secure digital transactions. This position works in a physical Palo Alto Networks office location (once corporately allowed due to CV-19), but instead covers a particular market for our sales prospects.
Present to customers as our expert in your area at all levels in the customer hierarchy from technician to manager
Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and planning to take care of
Discuss, with credibility, competitive offers in the marketplace and positions ours as the best alternative
Lead and support customer demonstrations that showcase our unique value
Interact locally and remotely with customers in an equally persuasive manner
Take ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or Palo Alto Networks lab facilities
Provide demos for strategic prospects and current accounts in all facets of Palo Alto Networks virtual offerings and integration in existing data center environments
Provide territory coverage within the region when additional resources are required
2 year AS-AA or equivalent technical degree and 1+ years of experience as an SE or systems integrator preferred
2+ years of technical hands-on experience with application security/endpoint security
2+ years of experience in customer facing scenarios preferable sales engineering
Stellar communication and presentation skills of technical and business driver topics - both verbally and written
Working knowledge of endpoint prevention (EPP), endpoint detection and response (EDR), SIEM, SOC concepts, intrusion prevention systems (IPS), firewalls, and other security technologies both from a technology and a business driver standpoint
Experience with common enterprise desktop software deployment methodologies
Experience installing, configuring and integrating a complex security environment
Experience understanding malware, exploits, operating system structure and behavior
Intermediate knowledge of web threats and cybercrime
Intermediate understanding of Windows operating systems and scripting. Unix/Linux a plus. Demonstrable experience in securing these environments.
Awareness of Incident Response; both IR tools and IR workflow process
Strong problem finding and solving skills, ability to analyze problems and use a systematic approach to gain quick resolution
Familiar working with Channel partners and understanding of a channel centric go to market approach
Experience installing and configuring a virtual environment
Minimal travel with the exception of required corporate events
As part of our Systems Engineering team, youll support the sales team with technical expertise and guidance when establishing trust with key clients. You wont find someone at Palo Alto Networks that isnt committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineer team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.
Were trailblazers that dream big, take risks, and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at [email protected]