Chicanos Por La Causa, Inc.

Phoenix, Arizona, United States

Integrated Care Manager

Posted over 1 month ago

Job Description

Phoenix, AZ


The Integrated Care Manager is responsible for managing caseload of current residents at Corazon Transitional Living to support the diminishment of Social Determinants of Health (SDOH). The Integrated Care Manager works collaboratively with the all program staff on the Corazon campus. Communicates and coordinates with both internal and external partners, connects residents with resources and services to address SDOH needs as identified during intake through the use of the PRAPARE. Creates plan prior to discharge to assist residents with connecting to community resources, and services providers. The Integrated Care Manager role will be heavily weighed in employment services.




Effective January 3, 2022, all CPLC Employees and all Service Providers, are required to be Fully Vaccinated against COVID-19. Newly hired employees, who are not Fully Vaccinated at the time of hire, are expected to begin a vaccination series immediately upon hire. CPLC recognizes medical and religious exemptions to the COVID-19 vaccination requirement, in accordance with applicable law and upon approval by CPLC. However, any person approved for an exemption, without exception, is subject to masking, weekly COVID-19 testing at their expense, and other requirements established by CPLC from time to time.

  • Documents all coordination and engagement with residents and others involved in treatment to include progress as it relates to the PRAPARE, diminishing of SDOH, relapse prevention planning, and discharge planning.
  • Manage and monitor individually assigned caseloads.
  • Maintains, and manages caseload outcomes related to SDOH.
  • Assists with discharge planning and connection to community referrals and resources.
  • Keeps key team members informed and communicated with, both internally and externally.
  • Understanding of all licensing, regulatory and agency guidelines.
  • Frequency of resident contact determined through staffing and recommendation of clinical team to match level of identified need.
  • Weekly staffing with Clinical Lead or other designee to review progress of coordination and connection with referrals.
  • Ability to manage stressful situations, where services are in high demand.
  • To be available for shift coverage and crisis resolution.
  • To provide on call coverage for crisis situations as needed during shift hours.
  • To share in weekend and holiday coverage as scheduled.
  • Ability to work with residents with a range of physical and behavioral health needs.
  • Attend and participate in supervision, and staff meetings as scheduled.
  • Ability to work with residents on employment services.
  • Will be crossed trained to support Corazon program, other duties as assigned.


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must meet the criteria for a Behavioral Health Technician; one or more criteria below must be met:
  • Master's degree or bachelor's degree in a field related to behavioral health
  • Registered nurse
  • Physician assistant who is not working as a medical practitioner
  • Bachelor's degree and at least one year of full-time behavioral health work experience
  • Associate's degree and at least two years of full-time behavioral health work experience
  • High school diploma or high school equivalency diploma and credit hours of post-high school education in a field related to behavioral health completed no more than four years before the date the individual begins providing behavioral health services and two years of full-time behavioral health work experience or four years of full time behavioral health work experience
  • Licensed as a practical nurse, according to A.R.S. Title 32, Chapter 15, with at least two years of full-time behavioral health work experience.
  • Experience working in a residential setting
  • Knowledge of behavioral health systems and community resources
  • Ability to work with unique populations such as seriously mentally ill, homeless, and/or justice connected men.
  • Must be responsible and reliable
  • Must be capable of dealing with crisis situations
  • Must conduct themselves in a professional manner
  • Possess good written and verbal communication skills.
  • Must be able to pass a drug test upon hire and adhere to the CPLC chemical use policy.
  • Must have or obtain within 30 days of hire: CPR/First Aid Certification, CPI certification, AZ Fingerprint Clearance Card, current TB test.
  • Bilingual a plus.
  • Possess an Arizona Driver's license, vehicle insurance and ability to be covered under

  • CPLC's policy.


    Position requirements: Ability to communicate clearly, effectively, and professionally both verbally and in writing. Able to present operational information to personnel at all levels. Ability to travel and transport residents to community resources as needed. Work is performed in structured environments.

    Travel: Ability to travel statewide as needed.

    Continuous Learning: Employee will be expected to participate in continuous learning, competency building and maintenance of competency skills.

    Accountability: Reports to and is supervised directly by the Program Director. Employee is also accountable for understanding and complying with CPLC policies and procedures.


    This job description is meant to describe the general nature and level of work being performed; it is not intended or is implied to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

    Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. All employees are accountable for understanding and complying with all corporate policies and procedures as well as any program specific policies and procedures. Continued employment remains on an "at-will" basis.

    This job description is subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.