Intern - MORSCO Inc.

Intern - MORSCO Inc.

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The internship program at MORSCO is meant to provide students with a meaningful learning experience, while supplementing their schoolwork with workplace insights. Students will be cross-trained in our core business functions - warehouse operations, product delivery, sales, and customer relationships/service. This program also develops leadership, interpersonal skills, and MORSCO’s Values.

Job Expectations

Job Description

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Customer Focus
  • Learn and understand the systems and processes necessary to provide high service levels to our customers and to maintain the operation of the branch and its inventory.
  • Work with customers regarding questions on orders, quotes and/or job specifications.
  • Contact customer following sales to ensure ongoing customer satisfaction and resolve any complaints.
• Sales
  • Learn sales processes such as:
    • Generating new and repeat sales by providing product and technical information to customers
    • Accurately process customer transactions such as orders, quotes or returns.
    • Working closely with vendors to make sure product shipment /delivery dates are adhered to and communicate appropriately to the customer of any changes.
    • Timely and accurate data entry of sales orders and/or purchase orders into the inventory management system.
• Operations
  • Gain product and application knowledge of materials sold by MORSCO in the course of working in the warehouse, utilizing individual training from location manager and co-workers.
  • Provide support to the branch manager in the operation of the location by maintaining showroom and warehouse areas.
  • Learn purchasing function and inventory control processes.
  • Learn shipping and delivery procedures.

• Safety
  • Safely utilize PIT equipment (Forklift, Order Picker, Reach Truck etc.) to pull and move product.
  • Maintain safe and clean work environment by keeping trucks, shelves, pallet area, and work stations neat.
  • Organize warehouse and work area for orderliness at all times. 

• Training Plan
  • Execute an ongoing professional training plan by actively participating in all job related and company training, informational seminars, business meetings, and job shadowing.

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

• Currently persuing Bachelor’s degree in Industrial Distribution, Business, Operations Management, Sales, or other related program.

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

• Must present a professional image at all times to customers and vendors
• Must have proficient computer skills; previous experience with an ERP system (i.e. Eclipse, Mincron) is an asset
• Must be self-motivated and able to multi-task in a fast-paced and ever-changing industry
• Strong organizational, interpersonal, and communication skills required
• Must have excellent customer service skills with the ability to sell product to a wide range of customers both in-person and by phone
• Must be able to work positively within a team environment
• Must be able to learn quickly and have a desire to succeed
• Must have strong problem-solving skills with the ability to identify solutions with minimal assistance
• Regular, timely attendance is required to meet customer needs in an efficient and effective manner

Time Type

Full time