Shellpoint Mortgage Servicing
Investor Reporting Analyst I
Who we are
Shellpoint Mortgage Servicing (SMS) is one of Americas top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
The individual selected for the job will learn the investor reporting function of the mortgage business by conducting monthly reporting and remitting to our external clients while working with internal clients to assist in reconciliation.
Conduct oneself in a manner that reflects positively on the company in general and the department in particular, including professional, timely, and detailed responses to internal and external communication, and arriving timely to all meetings and calls.
Produce and deliver accurate monthly reports in a timely manner including but not limited to loan level invoice and remit files while meeting the contractual SLA for each investor with a high rate of accuracy. Report coding issues with reports to team lead.
Work with external counterparts to correct or update any data or formatting issues in regards to a given monthly report to ensure client satisfaction.
Initiate wire requests utilizing the wire request tool for both internal and external money movement as it relates to the monthly files.
Work with internal clients such as investor accounting and finance on all account reconciliation items including P&I, T&I, service fee, corporate advance, timing advance, and operating account reconciliations.
Be able to clearly articulate and present ideas and findings to 3rd party clients.
Strong business communication skills with an ability to work well in a collaborative environment including other internal departments.
Strong attention to detail with an ability to multi-task and respond well to pressure and competing deadlines.
Strong skills in Excel (pivot tables, vlookups, and other formulas).
Fast learner - able to assimilate new ideas and thrive in a fast-paced environment.
Prior work experience performing business, data, and/or statistical analysis is a plus.
Bachelors Degree in an analytical, quantitative, or financial discipline.
* Three weeks PTO (paid time off) for vacation and sick days.
* Paid holidays.
* Medical, dental, vision, life, and pet insurance.
* Short- and long-term disability insurance.
* Adoption- and tuition-assistance programs.
* 401k matching program.
* Performance-based annual bonuses.
* Advancement opportunities
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
Shellpoint Mortgage Servicing has grown to become one of Americas largest third-party mortgage servicing company. What is mortgage servicing? Businesses that own mortgage loans (such as banks and real estate investment firms) contract with us to manage (or "service") their loan portfolios, including collecting homeowners mortgage payments, paying homeowners tax and insurance bills, and helping homeowners in default to get current once again.
Our mission at Shellpoint Mortgage Servicing is to deliver best-in-class portfolio performance for our clients by providing all homeowners with exceptional customer service. We recognize that our people are our greatest asset, which is why we offer the training, modern technology, and tools for you to be successful. There could not be a more exciting time than right now to join our growing team, where you can be part of the success.