Bloomin Brands Careers

Skokie, Illinois, United States

Key - Outback

Posted over 1 month ago

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Job Description

***You must be a current Bloomin' Brands employee to apply to this position. ***

With direct supervision, the Key position's role is to support the front-of-house team members and management team, within a single restaurant, through maintenance of restaurant standards, customer and team member relations, internal communication and strive to achieve overall quality and consistency on a daily basis. This role should be a leader with a "whatever it takes" attitude in helping the restaurant management team, team members and customers.


Maintain high employment quality standards consistent with Bloomin' Brands policies

Performing assigned pre-opening quality checks (kitchen and bar line checks, interior and exterior maintenance)

Review staffing and station assignments

Preparing for and conducting pre-shift meeting

Ensuring the restaurant is completely ready for service 15 minutes prior to opening

Supporting and coaching the front-of-house staff in customer service

Ability to balance the needs of the front- and back-of-house team members for smoother operations

Performing table checks, and handling routine customer problems (re-cooks, comps, etc)

Completing server check-outs and tip reporting

Accurately collecting, tracking recording and distributing tip outs

Completing all end of shift paperwork

Preparing restaurant to be closed at the end of operations and securing the premises

Participate in special events, marketing, purchasing, training, quality control and financial control activities


Certified in any front-of-house functions

Passing grade in Assessment testing

Legal authorization to work in the United States


Previous experience in the restaurant industry

Training and proficient in all areas of the front-of-house functions like Hostess, Bus, Server, Bartender, Head Waiter, Trainer and Take-Away

Held positions of leadership previously

Bloomin' Brands is an equal opportunity employer. M/F/D/V are encouraged to apply

Join for the Fun, Stay for the Career!

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Position Details:

Assist with staffing levels and determining which staff are assigned to each shift.

Manages all employees to maintain high employment quality standards consistent with the Outback brand including, but not limited to, hiring, development, counseling, promotion, discipline, and termination as appropriate.

Share the vital responsibility to recruit, interview, and hire Outbackers to staff your restaurant.

Champion our development paths for all Outbackers so that they can reach their career goals. These development paths provide the roadmaps for our internal management promotions.

Enforce safety and sanitary practices and maintenance.

Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards. The operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees.

Actively participates as a member of the management team.

Responds to guest comments and seeking the opportunity to build guest count while educating and empowering other Outbackers to act in a similar capacity.

Sets excellent customer service and work examples.

Demonstrate knowledge of the entire menu and preparation.

Engage in community and market-related opportunities at the restaurant.

Perks & Benefits that we offer at Outback Steakhouse:

Outback Steakhouse offers a comprehensive benefits and perks package. As a Manager, you are eligible for benefits on the first of the month following or coinciding with your hire date or promotion date.

We support your BOLD career dreams. #BloomWithUs

PTO (Paid Time Off) to take the time for you!

Closed Thanksgiving and Christmas Day to spend time with family and friends

Health & Wellness benefits

Medical, Prescription, Dental, and Vision

Company-paid Life, AD&D, and Disability Insurance

Health Rewards

Supplemental Life and AD&D

Buy-Up Short- and Long-Term Disability (with Buy-Up options)

Health Savings Account

Flexible Spending Accounts

Pre-Legal Services Plan

401(k) Retirement Plan

Meal comp benefits

Employee Assistance Program (EAP)

Anniversary Program

Rx for pets prescription savings program

Employee discounts with Perks at Work

Best-in-class training and development programs

Rewards and recognition programs (we appreciate all that you do)

?Compensation Range: ?Varies by Location??? - ??

Bloomin Brands, Inc. is an equal opportunity employer. M/F/D/V are encouraged to apply.