Lead AM Host - The Westin Riverfront Resort & Spa

Join our Food & Beverage team at renowned The Westin Riverfront Resort & Spa, and our new restaurant Stoke & Rye!

We are looking for Lead AM Hosts to join our team. As the lead host, this person will be an extension of management at the front door. This role will be expected to uphold to level of professionalism and consistency while being accountable for managing the reservations, communicating with upcoming events and special bookings, while helping solve any guest related issues with future reservation. If you are a quick learner and have previous host experience, we would love to meet you!

Duties Include:

• Responsible for training all incoming host staff
• Accountable for overall performance of host stand.
• Responsible for managing and having extensive knowledge of OpenTable
• Communicating with management about upcoming events and special booking requirements.
• Assist in solving any guest related issue to future reservations.
• Assisting in organizing and controlling the flow of the guests through Open Table
• Talking with guests on the phone, answering questions
• Taking to-go orders
• Greeting/ Seating Guests
• Assisting servers and support staff as needed

Location: The Westin Riverfront Resort & Spa, - Avon, CO

Start Date: ASAP

Employment Type: Full Time, Year Round

Pay Rate: $21 / hour

Schedule: AM shift starts at 6:30am

• Previous customer Service experience
• Ability to multitask
• Ability to problem solve
• Approachable and friendly

Benefits & Perks:

• Marriott Hotel Discounts Worldwide
• Paid Time Off & Paid Sick Time
• Health Insurance - Choose from three plans!
• Dental, Vision, & Accident Insurance
• Winter Incentive Program
• Life & Pet Insurance
• 401(K) Plan with Employer Match
• Career Development Trainings
• Discounted Gym Membership at The Athletic Club Westin
• Discounts at Eye Pieces & Venture Sports
• Corporate Discounts with Perk Spot
• Sabbatical Program
• $500 Referral Program
• Employee Assistance Program

Why East West:

At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve.

Our mission is to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. That starts by living true to our core value, Embracing Diversity. These principles are always top of mind and are never in question.

WE BELIEVE

• We believe racism, discrimination and acts of violence are intolerable.
• We believe that being unique is powerful.
• We believe inclusion and diversity are integral ingredients to progress.

WE WILL

• We will actively pursue diversity and inclusion.
• We will commit resources to new and existing initiatives.
• We will listen and create opportunities for all voices to be heard to inspire positive change.

We hope youll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.