Licensing Clerk

Definition

Under the general supervision of the Licensing Manager, performs a variety of complex clerical and administrative functions, including highly confidential clerical and administrative support for the Executive Director, managers, and other staff. This job class is treated as an FLSA non-exempt.

Essential Functions : (Essential functions may vary among positions, but may include the following tasks, knowledges, abilities and skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.)

Examples of Tasks
1. Reception : Greets incoming arrivals an d assist in familiarizing applicants with gaming license application process. Assists with front desk duties.

2. Phones : Answers phones, returning calls and answering questions regarding the licensing application process. Coordinates and schedules applicants for gaming license process.

3. Computer: Enters information into a database on a personal computer.

4. Mail: Opens, date stamps, and routes incoming mail (internal and external) to appropriate staff.

• Distributes paychecks and pay statements.

5. Administrative : Retrieves information from files in response to requests from staff or the public.

• Maintains confidentiality/security of files/records.
• Assists employees with acquiring replacement of lost or stolen gaming badges.
• Maintains an office library of all SRPMIC documents needed for operations of the CRA.
• Photocopies documents and collates material and reports for staff.
• Interfaces and coordinates with outside casino staff, ADG, and NIGC.
• Assist in maintaining adequate inventory of materials and supplies needed for licensing; orders additional materials and supplies as needed.

6. Miscellaneous : Performs other job-related duties as assigned to maintain and enhance departmental operations.

Knowledge, Abilities, Skills and Other Characteristics :

• Knowledge of general office practices and procedures, including those associated with confidential/sensitive information.
• Knowledge of formats used to a variety of correspondence and reports.
• Knowledge of Community Regulatory Agency requirements regarding confidential/sensitive information.
• Knowledge of staff services provided by the department.
• Knowledge of programs, policies, and procedures of the department.
• Knowledge of the culture, customs, traditions, history and government of the SRPMIC.
• Knowledge of Federal, State, and other applicable gaming laws and regulations, and SRPMIC Ordinances regarding gaming.

• Skill in following complex oral and written instructions, policies, and procedures.
• Skill in establishing/maintaining effective working relationships with other staff, regulatory agencies, SRPMIC administrative staff, vendors, law enforcement agencies, and the general public.
• Skill in operation a variety of standard office equipment, including but not limited to: photocopiers, calculators, telephone, tape recorder, and personal computer.
• Skill in typing 40 w.p.m net.

• Ability to prepare correspondence, utilizing correct grammar, punctuation, spelling, and organization.
• Ability to use personal computer and related software (such as: MS Word, Excel, Access, Omni Form) to maintain records and create timely, meaningful reports.
• Ability to establish and maintain accurate record-keeping systems and procedures.
• Ability to organize work priorities and meet deadlines.
• Ability to plan, develop, organize and coordinate work involving diverse demands, short deadlines.
• Ability to be flexible and change plans in order to overcome problems and obstacles.
• Ability to be deal with individuals or groups representing diverse backgrounds, interests and points of view.
• Ability to use good judgment to make effective decisions.
• Ability to work under pressure, be respectful, and pleasant with the public.

Minimum Qualifications

Education & Experience: Graduation from high school or GED equivalent and experience equivalent to three years (3) performing a variety of clerical/office support tasks; OR completion of a post-high school course/program in Office Practices, General Business, or closely related area may substitute for one year of the required experience.

For enrolled Community members without a GED, must obtain a GED. Requires participation in the HR GED Program and successful completion of the Arizona state certified exam in order to continue employment with SRPMIC.

Equivalency: Any equivalent combination of experience and education that will allow the applicant to satisfactorily perform the duties of the job may be considered when filling the position.

Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill.

Special Requirements

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. Employees are subject to random drug and alcohol testing.

"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified : Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods:

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.

Documentation must be received by position closing date.

The IHS/BIA Form-4432 is not accepted .

Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.