Management Support Specialist - Field Operations (Part Time)

Hiring Range: $29.60 - $31.86 hourly D.O.E.

Full Salary Range: $29.60 - $41.44 hourly

Salary for internal promotion Section 603 of Employee Handbook

Qualifications

Associate’s degree and 3 years of progressively responsible experience; or an equivalent combination of directly related education and experience. Valid Arizona Driver License required.

The City of Tolleson is seeking qualified individuals interested in joining our team as a Management Support Specialist (Part Time). This position provides administrative and customer service support to internal and external customers; responds to inquiries and researches requests for information; maintains specialized records, files, and sensitive data; prepares reports, correspondence, forms, and spreadsheets; monitors equipment, inventory, and supplies; processes departmental documents; supports programs and initiatives; and performs related work as assigned.

Note: This is a part-time position assigned to the City of Tolleson's Field Operations Department, working approximately 19 hours per week.

Knowledge of

-Applicable programs or services

-Administrative office support concepts

-Customer service principles and practices

-Record preparation, storage, management, and maintenance techniques and methods

-Applicable federal, state and local laws, codes, regulations and/or ordinances

-Modern office practices, procedures, and technology

Skills in

-Effective interviewing and listening to understand customer needs

-Providing customer service in person, by email, or over the phone

-Organizing information in a meaningful way

-Managing time effectively

-Applying flexibility

-Multitasking

-Critical thinking

-Implementing investigative techniques (based on assignment)

-Prioritizing work

-Entering data into and maintaining applicable databases and/or automated systems

-Performing routine math calculations

-Utilizing a computer and relevant software applications

-Utilizing communication and interpersonal skills as applied to interactions with coworkers, supervisors, the general public, and others to sufficiently exchange or convey information and to receive work direction

Physical Requirements/Work Conditions

Positions in this class typically require sitting, standing, walking, lifting, carrying, pushing, pulling, reaching, handling, fingering, grasping, kneeling, crouching, bending, twisting, climbing, balancing, talking, hearing, seeing, and repetitive motions.

Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly, or requiring walking or standing to a significant degree.

Work is primarily performed in an office environment and involves prolonged sitting, computer use, handling documents, and operating standard office equipment. Duties may require occasional standing, walking, lifting and carrying supplies, and reaching for files or materials. The position may involve time-sensitive assignments, frequent changes in tasks, multitasking, and working collaboratively with others. Occasional exposure to noisy or distracting environments may occur.

Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application.

Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at 623-474-4989.

EOE/M/F/D/V/SO