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Job Description
SUMMARY:
The Manager, Logistics Operations provides direction and leadership to assigned personnel and is responsible for the daily operations of the TMC Central Receiving, Warehouse, Distribution, Central Supply, and Centralized Equipment management. The manager provides backup managerial support in the absence of the department director. Develops and supports policies and procedures for medical supply distribution and inventory levels within TMC using automated and manual inventory management tools.
ESSENTIAL FUNCTIONS:
Effectively manages staff: interviews, hires and trains; provides continuous feedback and evaluates employee performance; appropriately handles performance issues; delegates work assignments for the greatest amount of efficiency and productivity.
Assists the director in developing operational and strategic goals and objectives for inventory and supply management functions.
In accordance with established policies and procedures maintains controls for consignment inventory within areas of responsibility.
Works in conjuction with the TMC Clinical Quality Value Analysis team to develop, support, and achieve cost reduction goals. When called upon, accepts membership and/or leadership responsibilities for the TMC Clinical Quality Value Analysis program, and provides support as needed to all value analysis functions within TMC.
Responsible for the coordination and oversight of product conversions all inventory and stocked areas.
Keeps director informed of department activities, goal achievement, and status, as well as department problems, concerns, and solutions.
Demonstrates strategic vision and initiates operational and organizational changes to meet customer needs. Maintains a supportive and communicative relationship with all customers to help insure optimal services are provided. Meets with customer representative(s) to exchange ideas and concerns.
Establishes and maintains service schedules to deliver supplies and services to all customers in a timely manner.
Conducts periodic physical inventories of all storeroom and Pyxis supply areas. Reports inventory results to the Director and the Accounting Department. Investigates discrepancies and makes recommendations to permanently resolve inventory accounting issues.
Utilizes, maintains, and assures the appropriate use of the department information system to provide services and fiscal accountability.
Reviews and audits reports generated by the systems to ensure accuracy and timely edits. Utilizes reports to monitor department and customer needs.
Conducts monthly meetings, with all direct reports, which address TMC and departmental strategic planning issues, operational and functional changes within the department, employee issues and concerns, and TMC community activities.
Supports quality improvement initiatives through team participation, data collection, process change implementations, and other activities.
Demonstrates and upholds established standards of behavior, safety, and confidentiality, as well as TMCH and department policies and standards.
Adheres to and supports staff in exhibiting TMCH values of integrity, community, compassion, and dedication. Works collaboratively and supports efforts of other team members.
Performs additional related duties as assigned.
MINIMUM QUALIFICATIONS:EDUCATION: Bachelor's degree or an equivalent combination of relevant education and healthcare experience.
EXPERIENCE: Minimum five (5) years supervisory responsibility in medical materials distribution in an acute care hospital.
LICENSURE OR CERTIFICATION: None required.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Demonstrated ability to write reports, business correspondence, and procedure manuals.
Demonstrated ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as fractions, percentages, ratios and proportions and apply mathematical operations to solve or analyze job-related situations.
Ability to create financial forecasts and budgets
Ability to identify positive or negative variances from expected outcomes.
Demonstrated ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Skill in evaluating performance and making recommendations for efficiency and improvement.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.