Steward Medical Group

North Dartmouth, MA

Optimization Specialist

Posted over 1 month ago

Job Description

Location: Steward Medical Group - North
Posted Date: 6/17/2021

Are you looking for an exciting, professional career with an organization that treats each individual with dignity and respect? We take pride in our work knowing that we each make a difference in the lives of our patients every day!

Steward Medical Group at Hawthorn Medical Associates is looking for an enthusiastic, dedicated EHR Optimization Specialist to facilitate the use and continuous improvement of software, maximizing effectiveness and efficiency of the system. The successful candidate will be responsible for:

Supporting providers and staff in their use of the electronic health record and practice management systems

Answering provider and staff questions in a real time, "help desk" environment when they encounter issues

Conducting activities related to upgrades, testing, workflow assessments, documentation, implementation and training

Ensures compliance with HIPAA, CMS, quality and all regulatory and corporate policy guidelines

The ideal candidate will possess:

Associates degree in Health Informatics, Computer Science or related field

Minimum of 5 years experience working in healthcare setting with knowledge of clinical workflows, quality initiative programs and/or process improvement

Experience training and supporting an electronic health record, Athena preferred

Customer service focused with calm demeanor, proven problem solver, excellent verbal communication skills

Ability to establish rapport and present technical information to non-technical users

Physician office practice environment experience is a plus

We offer:

Competitive compensation and benefits programs, educational reimbursement and more!

Convenient Southcoast location, convenient to I-195, free parking

Steward Health Care is the largest private, for-profit health care network in the United States. The company is owned and led by a management team of Steward physicians. Headquartered in Dallas, Texas, Steward employs more than 40,000 health care professionals and operates 35 hospitals across the United States and in the countries of Malta and Colombia which regularly receive top awards for quality and safety. The Steward network includes multiple urgent care centers and skilled nursing facilities, substantial behavioral health services, more than 7,000 beds under management, and approximately 2.2 million full risk covered lives through the company's managed care and health insurance services.

The Steward Health Care Network includes more than 5,000 physicians across 800 communities who help to provide more than 12 million patient encounters annually. Steward Medical Group, the company's employed physician group, provides more than six million patient encounters per year. The Steward Hospital Group operates hospitals in Malta, Colombia and nine states across the U.S., including Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah. For more information, visit

Hawthorn Medical Associates, an affiliate of Steward Health Care, was established in 1970 and is the largest multi-specialty group practice in the Greater New Bedford area. We have many of the areas finest physicians who practice in our state-of-the-art facilities in a campus-like setting. They are supported by a skilled professional and support staff and together provide high quality, comprehensive medical care to more than 138,000 patients each year.


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