Patient Exp. & Organizational Dev. Manager

Patient Exp. & Organizational Dev. Manager for Las Mercedes Management LLC in Virginia Gardens, FL. Develop & implement patient exp. strategies & service quality initiatives across multiple medical centers, among other duties. Req: Bachelor's degree in Comm., Public Relations or Organizational Dev. or its foreign degree equiv., plus 5 yrs of progressive exp. as Business Dev. Director or Business Process Advisor, Business Analyst, or related. Exp. must include: Oversees customer service quality & member exp. programs to improve satisfaction, engagement & retention. Instead of these Employer will also consider a Master's degree in Comm., Public Relations or Organizational Dev., or its foreign degree equiv. Mail resumes to Gina Portilla, 6355 NW 36th St., #1100, Virginia Gardens, FL 33166.