Chicanos Por La Causa, Inc.

Phoenix, AZ

Peer Support Specialist Title 19

Posted 27 days ago

Job Description

The Peer Support Specialist provides peer support services, with a focus on recovery in a residential substance abuse setting. The Peer Support Specialist performs a wide range of tasks to assist clients in regaining control over their own lives and over their own recovery process. The Peer Support Specialist will role model competency in recovery and ongoing coping skills.




  1. Be at least 21 years of age.
  2. Daily access to a reliable personal vehicle with proof of insurance and a valid driver's license.
  3. Demonstrate competency with computer-based documentation and behavioral health management systems.
  4. Be a person with a self-identified history of behavioral health or substance abuse and have the ability to demonstrate a minimum of 1 year of personal recovery and stability.
  5. Be free of pending and current legal directives and supervision.
  6. Demonstrate a minimum of 2 years of sobriety.
  7. Certification as a Peer Support
  1. Possess a valid drivers license and the ability to be insured under an automobile insurance policy.
  2. Able to work a flexible schedule as needed per program requirements.
  3. Must successfully complete the agencys orientation and demonstrate competence regarding skills and knowledge per R9-20-204.
  4. Have basic typing/computer skills.
  5. Have excellent verbal and written communication skills.
  6. Have good organization and time management skills.
  7. Must conduct themselves in a professional manner.
  8. Must be able to pass a drug test upon hire and adhere to the CPLC chemical use policy.
  9. Must have or obtain within 30 days of hire: CPR/First Aid Certification, CPI certification, AZ Fingerprint Clearance Card, current TB test.
  10. Bilingual in Spanish preferred.


A). Utilize personal and professional life experiences to provide peer support to clients served by the program.

  1. Provide, assist, and link clients to community resources.
  2. Offer encouragement and support to clients, as needed.
  3. Empower client with skills connected with activities of daily living, e.g. teaching and reinforcing budgeting, use of public transportation, social and leisure skills, grooming and personal hygiene skills, meal preparation skills, effective parenting, communication, etc.
  4. Provide clients with information about the agency and procedures, including the Peer Support Specialist role to assist them to successfully engage.
  5. Serve as bridge to ensure that the client and Corazon staff understand each others perspective and information.
  6. Provide non-judgmental, unconditional support to clients.
  7. Model effective coping techniques for clients.
  8. Participate and assist in providing a variety of support services for clients (i.e. support groups, family activities, etc.)
  9. Produce and maintain accurate and timely documentation.

B). Manage and monitor individually assigned caseloads.

  1. Accurately documents progress notes same day as service, not to exceed 24 hours; crisis documentation completed same day as service.
  2. Follow-up to service commitments, engagement, re-engagement for missed appointments, letters of intent, welfare checks, and appropriate discharge functions completed within required time periods.
  3. Maintains and monitors caseload statistical information, including presenting issues, length of stay, and outcome measures when assigned.
  4. Conducts outreach to clients or family members/caregivers and the community, and acts as a liaison between clients, family members/caregivers and community services providers.

C). Participate in a multi-disciplinary team in providing treatment for clients.

1. Communicate and coordinate services with other treatment providers when appropriate.

  1. Provide essential expertise and consultation to the treatment team to promote a culture in which each individuals point of view and preferences are recognized, understood, respected, and integrated into treatment, rehabilitation, and community self-help activities.
  2. Provide information regarding observations of and interactions with individuals.
  3. Participates in the monitoring and documentation of the progress of assigned individuals.
  4. Completes incident/accident reports when necessary.

D). Assists clients to develop self-advocacy, communication, and empowerment skills.

  1. Accompany individuals to meetings and participate in meetings of community groups to advocate for individual needs.
  2. Fosters the individual's development of healthy relationships by encouraging participation in community activities.
  3. Observes behavior and evidence of general well-being and discuss observations with the individual.
  4. Assists each individual to meet needs. May access services, locate social activities or provide community support services as needed.
  5. Assist individuals with filing complaints by finding resources, advising the individual of processes, and encouraging follow through with proposed resolutions, as needed.
  6. Prepares and supports clients and family members/caregivers at staffing meetings and at a variety of other client-centered activities (e.g. interviews, the application process for housing, etc.).

E). Provide peer support services to individuals supported through the program.

1. Assists person supported in determining personal goals for recovery.

2. Meets with individual clients to provide advice and support in accordance with the treatment plan.

3. Assists in peer support groups with assigned clients on a regular basis.

4. Assists designated clinical staff with their counseling approaches for clients.

5. Supports/assists individuals in daily decision-making and resolution of minor problems.

F). Perform other job duties as assigned.


Ability to communicate clearly and effectively both verbally and in writing. Able to present operational information to personnel at all levels.


Employees will be expected to participate in continuous learning, competency building and maintenance of competency skills.


Work is performed in structured environments.


Reports to and is supervised directly by the Clinical Lead or other designee. The employee is also accountable for understanding and complying with CPLC policies and procedures.