HCareers
Idabel, OK
Players Club Representative Idabel Casino
Posted over 1 month ago
Job Description
Players Club Representative Idabel Casino
Description
Start Rate: $14.13 hourly, PART TIME
Schedule: Wednesday - Saturday, 3:30pm-12:00am & 5:00pm-2:00am
Job Purpose or Objective(s): The Players Club Representative is responsible for promoting the success of the Choctaw Rewards Club, by informing players of benefits, offers, and special events, and assisting players with all requests in a professional and timely manner. Associate must be highly customer focused as they often have the first contact with new customers and frequently deal with regular casino customers.
Primary Tasks:
-Explain Choctaw Rewards Club program, promotions and other marketing information as needed in detail to guests.
-Accurately and efficiently, perform data entry tasks associated with Rewards Club card. Utilize all aspects of the Player Tracker System.
-Assist the Marketing department in various projects, promotions and events.
-Answer any questions and immediately resolves any guest, associate or management concerns.
-Issue comps based on established guidelines.
-Stay informed about all marketing activities and events.
-Maintain records to document/verify department activities.
-Maintain positive working relationship with all locations, departments, staff and vendors.
-Comply with all company regulations and policies.
-Other duties as assigned.
Description
Start Rate: $14.13 hourly, PART TIME
Schedule: Wednesday - Saturday, 3:30pm-12:00am & 5:00pm-2:00am
Job Purpose or Objective(s): The Players Club Representative is responsible for promoting the success of the Choctaw Rewards Club, by informing players of benefits, offers, and special events, and assisting players with all requests in a professional and timely manner. Associate must be highly customer focused as they often have the first contact with new customers and frequently deal with regular casino customers.
Primary Tasks:
-Explain Choctaw Rewards Club program, promotions and other marketing information as needed in detail to guests.
-Accurately and efficiently, perform data entry tasks associated with Rewards Club card. Utilize all aspects of the Player Tracker System.
-Assist the Marketing department in various projects, promotions and events.
-Answer any questions and immediately resolves any guest, associate or management concerns.
-Issue comps based on established guidelines.
-Stay informed about all marketing activities and events.
-Maintain records to document/verify department activities.
-Maintain positive working relationship with all locations, departments, staff and vendors.
-Comply with all company regulations and policies.
-Other duties as assigned.