Premium Clubhouse Manager

Nothing beats the power of being at a live event. That's why we're proud to announce the launch of Sodexo Live!, our brand dedicated to the sports, events and hospitality industry. We concentrate all of our skills, insight, and experience into one brand that instinctively knows how to make the most of every moment. Let's go Live! together.

We are seeking an experienced Hospitality Manager - Quick Serve for T-Mobile Park, home of the Seattle Mariners.

Since the Inaugural Game on July 15, 1999, T-Mobile Park has gained a reputation locally, regionally and nationally as a terrific setting for baseball and a great place for baseball fans. Sweeping views of Seattle's downtown skyline, breathtaking sunsets over Puget Sound, combined with excellent views of game action from all angles give fans at T-Mobile Park an experience unequalled in Major League Baseball.

Principal Function:

• The Hospitality Manager - Quick Serve is responsible for all aspects of Quick Serve (concessions) operations, to include multiple-concept food courts, permanent stands, portable carts and kiosks, in-venue restaurants, private clubs and upscale suite catering.
• The Hospitality Manager - Quick Serve will develop, communicate and implement seasonal and long-term business strategies to drive Quick Serve sales revenue and meet or exceed the unit's overall financial goals. He or she will maximize sales by ensuring that guests receive an exceptional overall experience and that service expectations are met or exceeded within all unit outlets. 
• The Hospitality Manager - Quick Serve will contribute to Sodexo Live!'s goal to be #1 in Event Hospitality through the performance of activities geared toward the creation of an energized and positive work environment for Quick Serve department staff.

Essential Responsibilities:

⦁ Maximize Sodexo Live!'s Quick Serve revenue and operational excellence through implementation and oversight of systems and policies related to concessions operations. 

⦁ Provide leadership and direction to Quick Serve Supervisors, Leads and front line staff.

⦁ Ensure that policies and procedures for processing customer transactions are adhered to.

⦁ Contribute to goal of making Sodexo Live! #1 in Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example. 

Qualifications/Skills:

⦁ Bachelor's degree and/or appropriate combination of education and experience to support on-the-job effectiveness.

⦁ A minimum of 2 years of previous leadership experience within a diverse food and beverage environment, to include management of a large staff and focus on exceptional client and customer service. 

⦁ Venue catering/concessions experience and multi-site experience strongly preferred, as this position will have responsibility over multiple locations including cafes, coffee shops, bistros and convenience locations. 

⦁ Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements. 

⦁ Demonstrated financial acumen; P&L accountability and/or contract-managed service experience is highly desirable

⦁ Technologically savvy, with high proficiency in all Microsoft Office programs.

⦁ Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks. 

⦁ Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.

⦁ Self starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.

⦁ Ability to communicate effectively both orally and in writing.

⦁ Initiative in identifying and resolving problems timely and effectively.

Other Requirements:

⦁ Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.

⦁ Hours may be extended or irregular to include nights, weekends and holidays.

About Sodexo Live:

Sodexo is consistently recognized as an employer of choice by highly regarded external organizations, earning coveted spots on FORTUNE's list of the World's Most Admired Companies and Bloomberg's Gender Equality Index, as well as a perfect score on the Human Rights Campaign's Corporate Equality Index

Improving quality of life has been our mission for over 50 years. And this commitment starts with you. We strive to enhance and simplify your daily life, while offering you the best working environment wherever you are, whatever you do.

We offer a diverse range of opportunities, in over 100 professions. Whether you're a recent grad, transition from the military or an experienced professional, our goal to find your perfect fit.

Founded in Marseille, France, in 1966 by Pierre Bellon, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance.

Operating in 56 countries, Sodexo serves 100 million consumers each day through its unique combination of On-site Food and Facilities Management Services, Benefits & Rewards Services and Personal and Home Services. 

40,000 employees dispersed throughout 500 sites around the globe

80 different types of professional roles

• What we do: We improve the Quality of Life of those we serve and our teams, and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate.
• How we do it: We serve with care the essential daily needs of millions of people. We build inclusive progress; we drive engaged and responsible performance.
• Why we do it: We create a better everyday for everyone to build a better life for all.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.