Salt River Pima-Maricopa Indian Community

Scottsdale, Arizona, United States

Primary Care Service Line Chief

Posted over 1 month ago

Job Description



Under the general direction of the Chief Medical Officer the position will provide high quality patient and family-centered health care to members of the Salt River Pima-Maricopa Indian Community (SRPMIC). The Primary Care Service Line Chief is a dual clinical and administrative role. As a clinician, the Service Line Chief prescribes or administers treatment, therapy, medication, and/ or other specialized medical care to treat, prevent illness, disease and injury. As an administrator, this role provides leadership, mentorship and training to incoming providers, current clinical medical leaders and liaises with the division/specialty with process improvement or quality control changes. This role also works in partnership with the practice administrators on clinical and financial operations in the clinical service areas. The Primary Care Service Line includes pediatrics, family practice, internal medicine and women's health. This job class is treated as FLSA Exempt.

Essential Functions: Essential functions may vary but may include the following tasks, knowledge, abilities, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification and may describe those responsibilities which are central to the job's primary duty.

Examples of Tasks

  • Works with CMO and other leadership to ensure targets set and met for specialty services among all providers (i.e., visits, patient response time, patient access, outcome measures etc.).
  • Assist Practice Administrator, Nurse Administrator and CMO with personnel/clinical matters.
  • Directly supervise medical services staff including physicians working in the primary care clinic, resident physicians, Nurse Practitioners, Midwives, Physician Assistants and medical students as needed.
  • Approves provider leave requests and ensures clinics will always have provider coverage including covering clinic if coverage is needed.
  • Responsible for addressing administrative and clinical concerns with a provider and enforcing disciplinary measures if needed.
  • Conducts/ or attends monthly provider meetings.
  • Works with the practice administrator for the Primary Care Clinic to provide an optimal work place for providers and an optimal experience for patients. Creates specific schedules for provider group as needed (i.e. Call Schedule).
  • In partnership with the Practice Administrator, oversees the department budget.
  • Assures quality of medical services provided to clinic patients.
  • Works in partnership with the Practice Administrator to oversee special projects and new initiatives. Conducts meetings and conferences with staff to explain work requirements, methods and procedures as needed, give special instructions on difficult or different activities and answers technical questions about assignments, new or changed programs.
  • Ensures Peer Review is performed and providers peer performance feedback.
  • Assists and facilitates medical, E.H.R., Journal Review and Peer Review meetings.
  • Complete performance evaluations (EPAR's) of clinical staff in conjunction with the Primary Care Clinic Clinical Directors.
  • Oversees performance of Primary Care Clinic Clinical Directors.
  • Evaluate patient complaints when requested.
  • Assists with Physician/ Specialty Provider recruitment.
  • Participates in the Medical Executive Committee, reviews and updates privilege templates and reviews and makes recommendations regarding requests for clinical privileges from providers. Respond to licensing and accreditation inquiries.
  • Attend meetings as requested.
  • Provides clinical care in the area of the Chief's training.
  • Reviews and recommends for approval standing orders and clinic protocols where appropriate.
  • May formulate and administer health programs for specific conditions within groups under division (i.e., pediatric, diabetic, etc.).
  • Evaluates the effectiveness of medical care.
  • Liaison with process improvement or quality control personnel to manage change in procedure.
  • Coordinates work with nurses, social workers, rehabilitation therapists, pharmacists, psychologists, psychiatrists, and other health care providers.
  • Participates in continuing education to maintain knowledge currency about medical topics.
  • May be asked to participate in specific assignments given by the CMO or HHS Director

Knowledge, Skills, Abilities and Other Characteristics:
  • Knowledge of the physiological, genetic, chemical, psychological, intellectual, environmental, economic, societal and cultural issues and influences of the Salt River Community Members and/or Native Americans in general that may affect health and welfare and/or treatment options.
  • Knowledge of human behavior and performance; individual differences in ability, personality and interests, learning, motivation and the assessment and treatment of behavioral and affective disorders.
  • Knowledge of ancillary services such as radiology, laboratory, dietary, respiratory therapy, social work, speech therapy, physical therapy, etc.

  • Skilled in establishing and maintaining effective working relationships with health care providers, resource agencies, Tribal officials, staff, patients' families and members of the Community.
  • Skilled in demonstrating positive leadership skills such as the ability to inspire & convince others with respect, honesty and trust & integrity.

  • Ability to communicate in a Native American language is helpful but not required.
  • Ability to adapt to changing priorities in a professional manner.
  • Ability to interact professionally with people from a wide range of cultural backgrounds.
  • Ability to participate in legal activities whenever necessary.
  • Ability to maintain accurate information in an electronic format.
  • Ability to subscribe to, honor and respect the mission and values of SRPMIC.
  • Ability to maintain confidentiality of patient information.
  • Ability to operate a computer with software proficiency.
  • Ability to communicate clearly and concisely explain problems and solutions, make complex ideas easy to understand for everyone and the ability to practice active listening.
  • Ability to work on as "on-call" basis when necessary.
  • Ability to travel occasionally may be necessary.

Minimum Qualifications


  • Doctor of Medicine or Doctor of Osteopathy from a university approved by a recognized accrediting body in the year of the applicant's graduation.


  • A Doctor of Medicine or equivalent degree from a foreign medical school that provided education and medical knowledge substantially equivalent to accredited schools in the United States may be demonstrated by certification by the Educational Commission for Foreign Medical Graduates (ECFMG) or a fifth pathway certificate for Americans who completed education in the United States and graduate education in a foreign country.

Graduate Training Subsequent to Degree:
  • MD/ DO: Completion of a residency program,approved by accrediting bodies recognized in the U.S.
  • Board eligible or board certified in Family Medicine, Pediatrics, Internal medicine or OB-GYN.

  • Licensure:
  • An active, unrestricted license to practice medicine in the State of Arizona with no board sanctions or actions.
  • Current D.E.A. certificate
  • MD or DO, Insurable
  • Current CPR certificate
  • ACLS

  • Experience: Five (5) years' experience in practice. Two (2) years' experience leading clinical services in a clinic setting or health care system and leading physicians. Practical work experience with Native Americans or Alaska Natives is preferred.

    Equivalency: Any equivalent combination of education and/or experience that would allow the candidate to satisfactorily perform the duties of this position, will be considered.

    Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill.

    Special Requirements

    • May be required to work beyond normal work hours including nights, weekends and holidays.
    • Employees in, and applicants applying for, jobs providing direct services to children are subject to the "Community Code of Ordinances", Chapter 11, "Minors", Article X. "Investigation of Persons Working With Children".

    Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check.

    "SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified : Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

    In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

    Documents may be submitted by one of the following methods:

    1) attach to application

    2) fax (480) 362-5860

    3) mail or hand deliver to Human Resources.

    Documentation must be received by position closing date.

    The IHS/BIA Form-4432 is not accepted .

    Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.