Diversified Sourcing Solutions
Douglasville, Georgia, United States
Office Manager
Posted over 1 month ago
Job Description
Diversified Sourcing Solutions, is hiring a Production Coordinator in Douglasville. We prioritize initiative, customer service excellence, and a proactive approach to tasks.
Qualifications:
We're seeking a dynamic individual with a background in construction and purchase order creation. The ideal candidate is a self-starter, excelling in customer service and conflict resolution, and can complete tasks with minimal supervision.
Responsibilities:
- Respond promptly to incoming calls.
- Schedule appointments and collect essential lead information.
- Assist customers with residential needs and manage walk-in traffic.
- Maintain a clean and organized lobby.
- Review job details and contracts, making necessary corrections or adjustments.
- Enter new jobs in spreadsheets and create invoices.
- Schedule pre-job meetings.
- Prepare material orders, type purchase orders, and submit orders.
- Track materials, update customers on lead times, and manage inventory.
- Conduct check-in calls with customers during installations, ensuring satisfaction.
- Address and resolve any issues promptly.
- Coordinate inspections and update job status.
- Manage change orders, invoices, and customer portals.
- Follow up with customers after job completion, seeking reviews and feedback.
- Conduct follow-up calls to ensure customer satisfaction and address concerns.
- Ensure completion of punch lists and mark scheduled items as complete.
- Enter payments and close out jobs with necessary documentation.
- Review budget and job cost details, noting any overages and reasons.
- Organize and upload in-progress and final pictures.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Douglasville, GA: Reliably commute or planning to relocate before starting work (Required)
Language:
- English (Preferred)
Shift availability:
- Day Shift (Preferred)
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