Diversified Sourcing Solutions

Douglasville, Georgia, United States

Office Manager

Posted over 1 month ago

Job Description

Diversified Sourcing Solutions, is hiring a Production Coordinator in Douglasville. We prioritize initiative, customer service excellence, and a proactive approach to tasks.

Qualifications:
We're seeking a dynamic individual with a background in construction and purchase order creation. The ideal candidate is a self-starter, excelling in customer service and conflict resolution, and can complete tasks with minimal supervision.

Responsibilities:
  • Respond promptly to incoming calls.
  • Schedule appointments and collect essential lead information.
  • Assist customers with residential needs and manage walk-in traffic.
  • Maintain a clean and organized lobby.
  • Review job details and contracts, making necessary corrections or adjustments.
  • Enter new jobs in spreadsheets and create invoices.
  • Schedule pre-job meetings.
  • Prepare material orders, type purchase orders, and submit orders.
  • Track materials, update customers on lead times, and manage inventory.
  • Conduct check-in calls with customers during installations, ensuring satisfaction.
  • Address and resolve any issues promptly.
  • Coordinate inspections and update job status.
  • Manage change orders, invoices, and customer portals.
  • Follow up with customers after job completion, seeking reviews and feedback.
  • Conduct follow-up calls to ensure customer satisfaction and address concerns.
  • Ensure completion of punch lists and mark scheduled items as complete.
  • Enter payments and close out jobs with necessary documentation.
  • Review budget and job cost details, noting any overages and reasons.
  • Organize and upload in-progress and final pictures.

Job Type: Full-time

Benefits:
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends
Supplemental pay types:
  • Commission pay
Ability to commute/relocate:
  • Douglasville, GA: Reliably commute or planning to relocate before starting work (Required)
Language:
  • English (Preferred)
Shift availability:
  • Day Shift (Preferred)
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