PROGRAM COORDINATOR

Program Coordinator

Arizona State University

SAILS Alternative Format

Campus: Tempe

91678BR

Job Description

Program Coordinator represents ASU and the Student Accessibility and Inclusive Learning Services and works with ASU students, faculty, and staff to ensure access to educational programs and services for students with disabilities. The Program Coordinator will work under the supervision of the Assistant Director to ensure optimum efficiency and compliance of accommodation services and operations of the following programs which include Call Center, Note Taking, Alternative Format, Transcripts, Captions, and Communication Access Services and will be cross-trained to support other department needs, including Testing Center, DART, and general operations. This position will maintain a high level of integrity and professionalism in the department and throughout the ASU campus community. Additionally, the candidate will utilize database systems; various software and other platforms in managing service area workflow needs. Hire; train and schedule up to 5 student workers as well as be responsible for payroll competition and maintaining accurate records.

Salary Range

$42,017 per year

Close Date

05-June-2023

Essential Duties

·       May coordinate, monitor or supervise the activities of subordinates. 

·       Develops and recommends new or revised program goals and objectives. 

·       Develops and schedules program work plan in accordance with specifications and funding limitations; oversees daily operations and coordinates activities of program; determines priorities. 

·       Prepares or assists in preparation of proposal for funding and/or funding continuation from outside sponsors. 

·       Confers with and advises staff, students and others to provide technical advice, problem solving assistance, answers to questions and program goals and policy interpretation; refers to appropriate department personnel when unable to respond. 

·       Coordinates activities of a program with interrelated activities of other programs, departments or staff to ensure optimum efficiency and compliance with appropriate policies, procedures and specifications. 

·       Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies. 

·       Evaluates program effectiveness to develop improved methods; devises evaluation methodology and implements; analyzes results and recommends and/or takes appropriate action. 

·       Reviews applications or other program documents independently or in conjunction with supervisor to determine acceptance or make decisions pertaining to the program. 

·       Recruits program participants, members and volunteers utilizing most appropriate promotional or marketing methods, such as individual letters, brochures or presentations at meetings. 

·       Develops, compiles, and writes communications and promotional literature for distribution such as newsletters, brochures or flyers; coordinates process from development through printing and distribution. 

·       Develops and facilitates workshops, meetings or conferences; coordinates logistics, scheduling and participant communications. 

·       Interacts and maintains liaison with students, faculty, staff and outside/community agencies in facilitating program objectives.

Minimum Qualifications

Bachelor's degree in field appropriate to area of assignment AND two years administrative/coordinator program experience; OR, Six years of progressively responsible administrative/coordinator program experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

·       Experience working with students with disabilities in a Higher Education Setting

·       Experience in managing tasks in a production environment or in a related field;

·       Experience working with and evaluating database systems;

·       Experience supervising, training developing and evaluating student workers

·       Knowledge of both Mac and Windows platforms including the ability to complete troubleshooting on both platforms.

·       Experience working with Assistive Technology and alternative format materials and alternative formatting processes.

·       Experience in establishing and maintaining effective working relationships and completing work objectives.

Working Environment

Activities are performed in an environmentally controlled professional office setting under the following conditions:

·       Work performed is subject to extended periods of sitting and standing and may be required to sit and/or stand for prolonged periods of time.

·       Work performed is subject to extended periods using standard office equipment such as a computer workstation/laptop (keyboard, monitor, mouse) inputting, reviewing and retrieving information; extended periods of viewing a monitor or screen; and using printer, fax, calculator, copier, and telephone.

·       Communicate both orally and in writing through email, print, phone, and web media with students, staff, faculty, and members of the public who interact with the Student Accessibility and Inclusive Learning Services.

·       Use independent judgment and critical thinking to make decisions, resolve problems and/or analyze data.

·       Professionally represent department/program

·       Work collaboratively across various departments within the University as well as with diverse populations and groups.

·       Walk and/or drive a golf cart moderate distances across campus to fulfill duties, for meetings, or events, which may include times of inclement weather.

·       Although this position is primarily located on the Tempe campus, the incumbent will work at and/or with all campus locations.

Department Statement

The Student Accessibility and Inclusive Learning Services provides services to qualified students with disabilities on all ASU campuses.

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Student Accessibility and Inclusive Learning Services, the Memorial Union, Upward Bound and TRiO programs, Sun Devil Fitness, Student Government, Student Media, Career Services and others. 

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.

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