Chicanos Por La Causa, Inc.
Program Quality Specialist ECD TX
Location: Crystal City and Laredo, TX
Under the direction of the Continuous Quality Improvement Coordinator, The Program Quality Specialist will maintain personnel, child and family information in the data management system and will functionality align data with ECD requirements. Will be primarily responsible for inputting personnel, child and family related information into the database program. Will provide technical assistance to Center Service Managers, Office Managers, Family Service Engagement Workers and other staff as needed. Will possess a working knowledge of the goals and objectives referred to in CPLC ECDs Mission Statement. Promotes school readiness by preparing children and families for school and life success as it relates to this position. Actively supervise children by sight and sound at all times and in all environments. Maintain all health and safety regulations to create an optimum learning environment. Facilitate health practices to keep children safe in the school bus, outdoor and indoor environments.
Initial employment physical, TB test or Chest X-ray, Tdap vaccination, a valid Texas Drivers License and vehicle insurance are required. Must pass a criminal background check to include a Child Abuse and Neglect register check and obtain a Level One Fingerprint Clearance card. Experience in the performance of responsible secretarial and clerical work.
High School Diploma or G.E.D. plus at least one year experience in the performance of responsible data management/secretarial work. Strong typing skills (50-60 wpm and 9,000 KSPH) with a high level of accuracy along with intermediate level skills in use of computer, projection equipment, computer software programs (e.g. Microsoft Office, Adobe) and web based systems are required. Applicant must be able to generate reports and be able to understand the context and how it fits the program appropriately. Knowledge of modern office methods and procedures, filing, telephone etiquette, and office equipment, as well as English usage, spelling, grammar, and punctuations. Ability to perform secretarial and clerical duties with speed and accuracy without immediate and constant supervision. Ability to maintain a good working relationship with all co-workers and the general public and to use good judgment in recognizing scope of authority.
JOB RESPONSIBILITIES AND COMPETENCIES
Proficiency with computer and computer software including Microsoft Office programs.
Input information into the database system and make sure quality of the data entered is accurate.
Generate reports as needed to insure that accurate and current information is being inputted at all times.
Provide assistance to staff with data management and other technical support as required. (e.g. drafting of documents, typing of reports, input trainings and surveys, etc.).
Assists staff as needed in all areas of data management, including staff notices for renewal of certifications and licenses.
Generates monthly data system management reports.
Maintain copies of reports and other files as needed.
Shows interest in furthering professional growth by attending staff meetings, workshops, trainings, and seminars.
Maintains confidentially of program and client related information at all times.
Performs all other duties as assigned.
Demonstrate awareness and sensitivity to cultural issues and community practices of low income and at risk families, including dual language speakers.
Attend training, Preservice, In-service, and conferences as appropriate to the position.
Proficiency with equipment used: phones, computer system, scanner, fax machine, copy machine, calculator.
Assist with the gathering and entering of PPVT4s statewide.
Assist Education Team entering all coaching training in COPA statewide.
Conduct one-on-one trainings to ensure that managing data and other information is understood and done in a timely manner.
Ability to travel statewide as needed. Able to present operational information to personnel at all levels. Must be able to communicate clearly and effectively both verbally and in writing. Employee must be able to lift up to 40 lbs.
Employee will be expected to participate in continuous learning, competency building and maintenance of competency skills.
TYPICAL WORKING CONDITIONS
Work takes place in a structured environment, majority of time spent on computer related tasks.
Reports to and is supervised directly by the Continuous Quality Improvement Coordinator. Employee is also accountable for understanding and complying with CPLC policies and procedures.