Albion Staffing

Miami, FL

R.M.A Customer Clerk | Miami, FL

Posted 16 days ago

Job Description

About Albion Staffing Solutions:
Albion has been offering Temp; Contract and Direct Hire Staffing Services for 20-years from offices located throughout South Florida. Offering General Admin/Clerical and Light Industrial staffing services, Albion also specializes in the Logistics, Allied Healthcare and Banking industries.

* Inquire about our Incentive and Employee Referral Bonuses Plan * We are the highest paying Staffing Company in South Florida.

About this opportunity:

Albion Staffing Solutions is looking for an R.M.A Customer Clerk to work at a company located in the Miami, FL area. This position is responsible for processing merchandise returned from customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Register packages & pallets information into the company internal system.
  • Classify the items and shipment in the system and verify warranty.
  • Enter the information into our system.
  • Claims from customers with defective units from various vendors, by instructing them how the RMA process is, and apply for RMA#s where necessary, for special shipments.
  • Assist, when needed, in processing stock rotations back to vendors.
  • Maintain a safe and organized environment all the time.
  • Assist in processing UPS.
  • Deliver packages to customers.
  • Verify warranties for customers RMA requests,
  • Pre-issue a RMA number for warranties.
  • Other task required to meet team goals.


  • Communication Proficiency.
  • Customer/Client Focus.
  • Organizational Skills
  • Technical Capacity - Computer parts knowledge.

Knowledge, Skills, Attitude:

  • Bilingual in English and Spanish.
  • Communicate effectively in written and oral form in both languages.
  • Ability to work with people.
  • Attention to detail.
  • Basic excel knowledge.
  • Requires the use of an RF scanning device.
  • Ability to lift/move up to 25 pounds.
  • Highly accurate.
  • Ability to drive a pallet jack & forklift.

Required Education and Experience:

  • High school graduate or equivalency.

Workplace Location:
Applicants will work in the customer's facility - located in Miami, FL

Candidate Advice:

  • Strict Covid-19 Protocols applicable.
  • Albion uses E-Verify to verify employment eligibility.
  • Pre-Employment and random Drug and Background testing applicable.
  • Only Local Candidates will be considered; no relocation provided.
  • Reliable Transportation to/from the workplace is necessary.

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