SAFCO-Southern Automotive Finance Company

Harrison, NJ, United States

Relationship Manager

Posted 20 days ago

Job Description

Immediate Openings in New Jersey! $7500 Sign-On Bonus!

Prior auto finance territory management experience is required.

Each Relationship Manager is responsible for executing SAFCO’s marketing strategies in their assigned territories and generating new loan applications. Under the direction of the Director of Sales and Marketing, they work with the National Buying Center to promote the SAFCO finance program to current and potential dealer partners. The Relationship Manager regularly visits active dealerships in search of finance opportunities and continually solicits non-active dealerships to build the SAFCO dealer base. They are responsible for following up on applications and contracts to improve capture rate, and document their actions in the web-based SalesForce CRM.

Essential Duties and Responsibilities

  • Identify potential partner dealerships and communicate the benefits of SAFCO programs to them. Attend events such as dealership meetings, tent sales, and other activities to positively represent SAFCO as required.
  • Conduct formal presentations about SAFCO’s credit programs to potential dealer partners.
  • Maintain existing dealer relationships with daily review/follow-up, then document their actions using the web-based SalesForce CRM.
  • Gather information regarding non-active dealerships, then implement plans to develop business relationships with them.
  • Work with the Director of Sales and Marketing and the Senior Credit Manager to develop creative marketing programs to expand SAFCO’s business.
  • Create competitive analysis and research of their territory (e.g., titles, first payment defaults, gap & warranty sales, etc.), then completes reports as required.
  • Create reports on Book-to-Look rate, capture ratio, and other business factors in their market.
  • Review business development of participating dealers, then work to adjust the marketing plan as necessary.
  • Perform other duties as assigned.


  • Written Communication – Ability to write reports, correspondence, or response letters to customers.
  • Verbal Communication – Ability to speak to individuals and groups, influence results, and respond to questions.
  • Budgetary Development – Position does not have budgetary responsibility.
  • Project Management – Position works as part of a team that receives direction from the National Sales Manager.
  • Computer Skills – MS Office, credit reporting and loan decision software;; ability to utilize software or technical applications and systems at a basic to intermediate level, as needed.
  • Language Skills –Bi-lingual skills helpful but not required.

Core Competencies

  • Job Knowledge – The position requires auto finance industry knowledge acquired through 5-7 years of prior job experience or education. A valid Driver’s License issued by the state in which they represent is also required.
  • Problem Solving Skills – Ability to understand, develop, and carry out complex instructions furnished in written, verbal, or diagram form and to deal with problems involving some variables in standardized situations.
  • Level of Persuasion And/Or Influencing Of Others – Ability to effectively present ideas, facilitate the group decision making process, or negotiate with internal and/or external customers.
  • Coaching, Mentoring, Or Counseling – The position requires interaction with customers and team members.
  • Mental Effort – Requires individual to frequently juggle shifting priorities and deadlines and deal with various complex issues at a departmental or functional level.
  • Level of Independent Judgment Or Discretion – Makes and implements decisions that are a result of the individual’s exercise of discretion and independent judgment; subject to review by their supervisor.


Four-year college degree, with 5 to 7 years experience in indirect automotive finance. Any equivalent combination or experience and training that provides the required knowledge, skills, and abilities.

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