Vista Community Clinic

Vista, CA

Scheduler

Posted 14 days ago

Job Description

Req No.2020-2585LocationUS-CA-VistaTypePer Diem (on-call)ScheduleOn call
Overview

Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.

Responsibilities
  • Schedule Initial Health Assessments for managed care members
  • Follow-up with new patients to ensure satisfaction and generate second appointment
  • Contact existing patients not yet seen in calendar year to book for preventive appointments
  • Contribute to team effort by accomplishing related results as determined
  • Answer all incoming telephone calls within 60 seconds in a professional, courteous, and efficient manner
  • Make appointments for all clinics
  • Enter accurate demographic data or verify current data in the computer, updating as necessary
  • Enter insurance policies and verifies policy numbers, start and stop dates and updates as needed
  • Provide lunch/illness/vacation coverage as needed
  • Ensure work stations and waiting areas are kept clean and orderly

Qualifications

Minimum

  • High school graduate or equivalent
  • Minimum six months customer service or sales experience, preferably in a medical office setting

Required

  • Bilingual English/Spanish

Required Skills/Knowledge/Abilities

  • Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail communication systems and internet search capabilities

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