Scottsdale National Golf Club - On Course Food & Beverage
Job Description
An exclusive, members only oasis in the Sonoran Desert, Scottsdale National Golf Club presents golf the way it’s meant to it should be played. No tee times required. Wide open fairways across forty-five holes with no homes lining the courses. Supported by two distinctive clubhouses with stunning views and unexpected amenities. Fifteen luxurious member Villas with sixty tastefully appointed rooms, surrounded by three million acres of government protected desert land in the center of magnificent vistas. And just one rule, established by club owners Bob and Renee Parsons — and insisted upon by the membership — “No member shall ever impinge upon another member's enjoyment of the club.”
Description:
This position ensures prompt and polite service to members and their guests. Additional responsibilities include: preparing comfort food service stations; opening, cleaning, restocking, and organizing comfort food stations; transporting on-course orders to members and guests during their round discreetly. The ideal candidate will have a strong customer service approach and accustomed to working in a highly collaborative and communicative team environment. Knowledge of golf is a plus.
Key Responsibilities:
- Maintains stock of food and beverage items as well as service items for comfort station
- Serves food and beverages to members and guests
- Creates a surgically clean environment for food and beverage consumption
- Attends to members and guests for on-course food and beverage ordering.
- Collaborates and assists the kitchen with preparing in-house food items to be consumed at comfort stations using proper food handling techniques. Creates orders and requisitions for essential supplies
- Maintains a clean and organized cart for use in transporting food and beverage service items from clubhouse to comfort stations
- Ensures proper handling of all equipment including golf cart, refrigeration, coffee machines, and other appliances
- Maintains cleanliness throughout the day
- Maintains cleanliness of guest areas by clearing, collecting and returning food and beverage items to proper area
- Completes closing duties, including restocking items, charging golf cart, and securing all supplies
- Follows all company and safety and security policies and procedures; reports accidents, injuries, and unsafe work conditions to manager; completes safety training and certifications
- Completes other duties as assigned
Experience and Skills Required:
- Strong passion, commitment to excellence and true service heart to carry out daily tasks
- Strong desire to provide excellent guest service experience
- Prior serving experience in a hotel, resort or club environment
- Ability to be highly punctual and work schedule hours based on business needs
- Neat and polished appearance and ensures uniform and personal appearance are clean and professional
- Strong relationship, communication and collaboration skills to effectively partner with co-workers and broader teams in a professional manner
- Strong desire to cultivate positive working relationships, supports team to reach common goals, and listens and responds appropriately to the concerns of others
- Ability to read and visually verify information in a variety of formats
- Proficient with Jonas system
Other:
- Uniform is provided
Working Conditions:
- This position provides serving support to several outlets: Golf Operations, Dining Room, Cantina.
- Stand, sit, or walk for an extended period of time or for entire work shift
- Move, lift, carry, push, pull, and place objects 35 pounds or less; 50 pounds or less with assistance
- Have fine motor skills and hand-eye coordination
- Clean driving record
Working Conditions:
- This position will be exposed to various working conditions, predominantly outside
- Must be able to sit, stand, walk, lift reach, bend and kneel frequently and for long periods of time