Pima County

Tucson, Arizona, United States

Senior Business Systems Analyst (5312 - Business Systems Analyst II)

Posted over 1 month ago

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Job Description

Overall Job Objective

Position Description

Salary Grade: 14

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification.

The Pima County Information Technology Department (ITD) is seeking a Senior Business Systems Analyst (BSA II) to be a member of our Customer Service Delivery Model and join a team of BSAs supporting various Pima County departments. This role involves close cooperation and coordination across the entire IT Department, with particular focus working with technical and non-technical resources in the analysis of processes, communication across IT and to non-technical users, and leadership in the implementation of processes or applications. This position requires the ability to be on-call as needed.

The successful candidate will be:
* Self-motivated
* Thorough, with attention to detail
* Enthusiastic
* Always learning
* Able to work effectively with technical specialists, business specialists, and customers

ITD offers an opportunity to utilize your skills, grow new ones, work in a team environment, and advance your career. You bring energy, enthusiasm, professionalism, and a desire to get better every day, as well as to make a difference in your community by supporting the mission of Pima County government.

This position is onsite with the possibility of working remotely part-time or taking advantage of a 9/80 work schedule after 6 months of initial probation.

In applying for this position, pay particular attention to the Preferred Qualifications that follow. Be specific in communicating how you meet those preferred qualifications.


(Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor.)

Supervises the maintenance, installation, calibration, and repair of a variety of electronic instrumentation, metering devices, electrical equipment, process control Supervisory Control and Data Acquisition (SCADA) system, PLCs and operator SCADA work station displays;

Supervises routine diagnostics and component level repair and electrical and pneumatic test equipment;

Assists in the preparation of preliminary and long-range SCADA plans;

Evaluates automatic process control equipment for its ability to meet the operational needs of the county's wastewater treatment facility systems;

Inspects new and existing installation of electronic instrumentation, computers and metering devices for the wastewater treatment facilities;

Monitors warranty repair and services contracts for the county owned equipment;
Troubleshoots problems and takes action to ensure facility integrity;

Completes the more difficult installation of process control systems, calibration and repair job;

Demonstrates continuous effort to improve operations, decrease turnaround times and streamline work processes;

Modifies process control systems and prepares schematic diagrams to reflect changes;
Documents work performed;

Develops and implements PLC programs and operator SCADA work station displays;

May assist in the review of engineering drawings and specifications.


Knowledge of:

  • principles, practices and techniques of supervision;
  • principles, practices and techniques of mechanics, electricity, pneumatics, hydraulics, electronics and mathematics of industrial process control instrumentation, PLCs and SCADA work station displays;
  • equipment and tools used in the repair and maintenance of mechanical, electronic and pneumatic instrumentation components;
  • principles, practices and techniques of electronic instrumentation and computer maintenance;
  • principles, practices and techniques of materials and tools of the electronic instrumentation and metering trade;
  • analog and digital electronic control systems, devices, theory, terminology and application;
  • operation, repair, maintenance, installation, and calibration of process control systems and components;
  • SCADA systems, including programming SCADA operator work station displays;
  • word-processing and spreadsheet applications.
Skill in:
  • repairing, maintaining, installing, and calibrating process control systems and instrumentation;
  • supervising assigned staff;
  • utilizing hand tools and specialized tools and equipment used in the calibration and repair of electronic process control components;
  • reading and interpreting shop manual and schematic diagrams;
  • repairing, maintaining and calibrating laboratory analytical equipment;
  • preparing schematic diagrams;
  • SCADA systems, including programming of PLCs and SCADA operator work station displays.
Minimum Qualifications

Four years of experience in business process analysis or computer hardware, software or database development, maintenance or testing.

(Relevant education, as defined by the appointing authority at the time of the recruitment, from an accredited college, university or technical trade school may be substituted.)

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

  1. Experience in IT applications supporting and administering various business system applications and predominately an enterprise system.
  2. Experience gathering and documenting requirements.
  3. Experience in analysis of current business processes, development, and documentation of new business processes, gaining acceptance of the new or modified business process and implementing revised and new business processes.
  4. Experience working in an environment with multiple customers, both internal and external to their organization, who have a wide range of complex business requirements in an IT context.
Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum/desired qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum/desired qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information

Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicants suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services review and approval of the candidates driving record. Some positions require a valid Arizona Class D driver license at time of application or prior to completion of an initial or promotional probation period. Failure to obtain/maintain the required certification/licensures shall be grounds for termination.

Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.

Physical/Sensory Requirements: Physical and sensory abilities will be determined by position.

EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.