Senior Network Administrator

GRADE:

3560

POSITION CONTROL:

3407

DEPARTMENT:

Management Information Systems

ACCOUNTABLE TO:

Administrator of Network Systems

FLSA STATUS:

Exempt

CLASS SUMMARY: Under general direction, incumbent oversees the physical and logical network infrastructure including but not limited to data, voice and video systems; as well as server hardware and enterprise class software systems. Primary responsibilities include installing and maintaining network and security systems hardware, provisioning network and server systems to meet district demands, nd evaluating effectiveness of operations. Tasks listed are representative of the level of work and are not intended to represent all tasks assigned to the position. Incumbent will travel to the various district sites which require a valid and current Arizona Drivers license as well as a clean driving record.

DUTY

NO.

ESSENTIAL DUTIES

FRE-

QUENCY

BAND/

GRADE

1.

Troubleshoots simple to complex Local /Wide Area Network switching and routing problems using various network tools such as Omnipeek, Wireshark, and Solar Winds Orion Network Management Products.

Daily

15%

2.

Monitors network infrastructure, identifying device failures, traffic utilization, and performance problems and makes changes accordingly.

Daily

15%

3.

Installs, configures, and maintains network hardware including switches, routers, application accelerators, wireless access points and controllers; as well as security devices such as security gateways, IPS devices, VPN systems, and firewalls.

Daily

15%

4.

Monitor and maintains enterprise level data and network security by maintaining current anti-malware, web filtering, Intrusion Prevention, and firewall policy, responding to events as appropriate.

Daily

15%

5.

Performs installation and maintenance of cabling infrastructure, coordinating repairs and installs with outside vendors as necessary.

Daily

10%

6.

Serves as technical expert in recommending hardware and software components for networks such as switches, routers, firewalls, network appliances, etc. to Sr. leadership.

Daily

5%

7.

Maintains technical documentation on network installations and configurations.

Daily

5%

8.

Assists with the Install, configuration and maintenance of server class hardware and operating systems such as Windows Server 2008/2012; and enterprise level applications such as Exchange Server 2007, and SQL Server 2008.

Daily

5%

9.

Assists with the Install, configuration, and maintenance of all aspects of a converged VoIP telephony system including server based call managers, voicemail systems, and 911 services. Performs Moves, Adds, and Changes to VoIP and analog telephony devices as needed.

Daily

5%

10.

Assists in troubleshooting and maintaining district video distribution, and Public Address Systems, coordinating repairs with outside vendors as necessary.

Daily

5%

11.

Performs other duties of a similar nature or level.

As Required

REQUIRED QUALIFICATIONS:

To be eligible for this position, an applicant must meet the following required qualifications. In addition, verification of these required qualifications is necessary.

• High School diploma or equivalent (G.E.D.) prior to being hired;
• Valid Arizona Department of Transportation Drivers License;
• Two years experience administering a Cisco Local and Wide area networking environment;
• One year of experience with border network security devices such as Email filters and Firewalls;
• One year of Cisco VoIP telephony administration;
• One year of Windows 2003-2012 server and Active Directory administration experience.

PREFERRED QUALIFICATIONS:

It is preferred that applicant possesses the following preferred qualifications; however, the following qualifications are not required to be eligible for this position.

• Bachelors degree in computer science, information systems, or related field;
• Four years experience administering a Cisco Local and Wide area networking environment;
• Three years of experience with border network security devices such as Email filters and Firewalls;
• Network+, CCNA, CCNP Certification;
• Three years of Cisco VoIP telephony administration ;
• Three years of Windows 2003/2012 server and Active Directory administration experience.

KNOWLEDGE AND SKILLS REQUIRED:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications for this job description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills required, but not limited to, for this position include:

• Knowing Local Area Network technologies including but not limited to: Ethernet, TCP/IP, DHCP, DNS, WINS, NTP, SMTP, SNMP, 802.11x, SIP;
• Knowing Wide Area Network technology including but not limited to: SIP, EIGRP, T-1, DS-3, large scale wireless;
• Understanding network attached printers and peripherals;
• Understanding Cisco Nexus OS, IOS and CAT OS;
• Knowing Cisco VoIP Telephony including Cisco Call Manager, and Unity Voice Messaging systems;
• Understanding server class hardware, automated tape libraries, Cisco switches, routers, ASA firewalls, SMTP, and Internet content filtering devices;
• Knowing Storage Area Network hardware and software including Fibre Channel technologies;
• Knowing and utilizing operating systems such as Windows 2008, Windows Server 2012;
• Knowing and utilizing Enterprise Class applications to include Exchange Server 2007, Microsoft SQL Server 2005/2008, Symantec Enterprise Antivirus, HP Insight Manager, Tivoli Storage Manager, and Cisco IronPort, Solar Winds Network Performance Monitor, Solar Winds Network Configuration Manager;
• Understanding of data center operations including physical security, cooling, UPS and electrical needs;
• An understanding of Microsoft Active Directory;
• Managing multiple tasks, some with competing deadlines;
• Running network management systems to monitor network operations;
• Troubleshooting network connectivity and routing problems;
• Handling difficult and sensitive situations;
• Writing technical documentation describing installation and troubleshooting techniques;
• Engaging and encouraging communication skills while interacting with supervisors, staff, students, etc. to exchange information.

PHYSICAL REQUIREMENT:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

WORKING ENVIRONMENT:

The working environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee can be exposed to varying extremes of temperatures. The noise level in the work environment is usually quiet, but in some areas like mechanical and data center rooms, the noise level can be elevated to loud to very loud levels.