Desert Financial

Phoenix, AZ

Senior Program Manager

Posted 21 days ago

Job Description

Who you are

You are a strategic visionary and an operationally minded executor who thrives in a dynamic, fast-paced environment, able to prioritize and seamlessly flex between multiple initiatives. A clear and compelling communication style allows you to introduce and present innovative thinking and complex ideas to both business partners and senior leadership through simple and intuitive communications. Your analytical mind, business insight, and laser focus make you an essential partner to cross-functional teams as you oversee the planning, development, and execution of various complex, strategic, and impactful programs that are critical to the growth, success, and transformation of the organization.

A typical week might include the following...

Lead all planning activities for organization-wide programs and collaborate with business partners to identify program scope, projects, risks, budget, partner impact, and success metrics. Partner with Finance to create financial models; pull and aggregate data from multiple sources to feed revenue and expense projections.

Lead journey mapping sessions to identify current internal and external experiences and future desired experiences to incorporate into program planning.

Drive the execution of program activities and provide oversight for multiple project teams, organizational change, and ensuring program and project delivery in accordance with program timeline, budget, and key success metrics.

Manage and resolve issues/roadblocks in partnership with program partners and assigned project manager. Track program decisions and action items and the creation and distribution of communication and status reports.

Manage and support with building the framework and operationalization of strategic programs, identifying metrics and distributing reports to partners ensuring program roadmaps are built, maintained, and executed.

Schedule and lead program meetings, creating and distributing meeting agendas/notes, and developing and delivering program presentations to large audiences.

Assist the AVP of Strategy and Program Management as needed, acting as a mentor/lead to the Program Management team, assisting in employee selection activities, onboarding/training new team members, and researching/identifying new practices, ideas, and trends.

Perform other job-related duties as assigned.

This role might be for you if you have...

H.S. Diploma or GED.

5 years of Program Management or Program Consulting experience.

Advanced proficiency with MS Office Suite Products (Word, Excel, PowerPoint).

Strong skills in organization, attention to detail, communications, critical thinking, interpersonal relationship management and business acumen.

Strong written and verbal communication skills, presentation skills, planning skills, and analytical skills.

Ability to multi task, focus, and prioritize multiple projects under pressure to meet deadlines.

Exceptional problem-solving skills. Ability to quickly identify the root of a problem and determine the appropriate solution that mitigates risk and is a win-win for stakeholders.

Ability to apply strategic thinking and demonstrate understanding of requirements to execute.

Proven success in working with, and influencing executive leadership teams in a complex, growth oriented environment with changing priorities.

Bonus points if you have...

Bachelors Degree in Business or related field.

2 years of Project Management experience.

Advanced proficiency in Excel.

Program Management Professional (PgMP) certification.

About us...

We are considered leaders in the local credit union space, and we are growing like crazy. Weve got a culture focused on smarts, kindness, continuous learning...and our people love it. A full 93% of our employees would recommend us to their friends. Come find out why! Learn more at

We are proud to be an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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