Salt River Pima-Maricopa Indian Community

Scottsdale, Arizona, United States

Senior Project Manager - Cro

Posted over 1 month ago

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Job Description



Under general direction from the Community Relations Director, provides senior level administrative support, is responsible for project management and strategic planning. Manages multiple and concurrent projects to meet CRO goals and objectives. Ensures the quality and accuracy of projects, and offers oversight and guidance of external & internal communication strategies. Implements projects and policies to improve the operations in key areas as driven by management. This job class is treated as FLSA Exempt.

Essential Functions: Essential functions may vary among positions, but may include the following tasks, knowledge, abilities, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.

Tasks: This position operates within the Community Relations Department (CRO) to provide lead project oversight and support to increase efficiency & productivity.

Examples of Tasks

1. Operational Effectiveness and Innovation: Promotes innovative excellence and transformational endeavors.
  • Drives innovation and optimization of new and existing processes within the organization.
  • Assumes responsibility for ensuring adherence to established project management standards by meeting established project performance metrics.
  • Thinks creatively and is driven by opportunities to continually improve and transform processes.
  • Looks for opportunity to address customer needs. Seeks approaches that maximize current applications and resources.
  • Demonstrates continuous effort to innovate and improve operations, decrease turnaround times and streamline work processes. Works cooperatively to provide quality seamless customer service.
  • Evaluates overall and individual project performance to determine effectiveness in providing quality service and cost restraints.
  • Applies logic and structure to solve ambiguous problems.

2. Change Management : Assists with the development of a structured approach to change to support transition and mitigate disruption.
  • Utilizes change management best practices including organizational readiness, stakeholder analysis and change communications in order to improve project success.
  • Recognizes and champions potential areas where existing policies and procedures require change or where new ones need to be developed.
  • Champions continuous improvement efforts within the department and the Community as directed and demonstrates flexibility to embrace change.

3. Project Management: Serves as Senior Project Manager on multiple, concurrent Community Relations projects.
  • Determines, documents and manages project scope, schedule and budget.
  • Communicates effectively to all levels of the organization.
  • Adheres to Community wide best practices for project management
  • Effectively manages budget, scope, and resources associated with projects
  • Facilitates the advancement of the project through various phases of project implementation.
  • Analyzes projects to ensure conformance with Community and departmental strategic plans
  • Ensures that project progress, scope changes, issues and risks are appropriately documented and addressed.

4. Data Analysis and Design: Works with staff at all levels of the organization to design and document processes.
  • Reviews and analyzes data in order to problem solve or determine solution options.
  • Conveys information in an appropriate method and format to drive decision making.
  • Serves as a facilitator in various types of analysis and problem solving meetings.
  • Presents data collection & analysis and provides expertise to ensure quality and accuracy of data.

5. Strategic Planning : Handles strategic alignment of projects, long term goals and operational and management reporting.
  • Works within the department to solve and/or mitigate current and anticipated planning challenges, proactively identify the critical project requirements necessary to execute strategic plans.
  • Works with Executive leadership to align functional and strategic plans to address program needs, assess gaps and leverages tools.
  • Works with the executive team to identify and develop the leadership needs and internal capacity of the department and facilitates strategic changes in project scope or assignment across the team.
  • Creates action-oriented insights, content and recommendations in written materials for department director.
  • Provide strategic guidance and ensure the execution and implementation of standardized, scalable and sustainable processes that meet project requirements.

Knowledge, Skills, Abilities and Other Characteristics :
  • Knowledge of the history, culture, laws, customs and traditions of the SRPMIC..
  • Knowledge of the technical documentation process.
  • Knowledge of project management including design, implementation planning, documentation and project completion.
  • Knowledge of training program development and management.
  • Knowledge of root cause and corrective action analysis.

  • Skill with verbal and written communication.
  • Skill with Business Analysis.
  • Skill processing data into action plans and directives to meet objectives.
  • Skills presenting technical concepts to non-technical staff.
  • Skill developing processes and procedures.
  • Skill setting goals and objectives.
  • Skill with project management including design, implementation planning and documentation.
  • Skill with scheduling applications such as Microsoft SharePoint
  • Skill establishing and maintaining effective working relationships with co-workers, users and vendors.
  • Skill with industry leading project management tools.

  • Ability to communicate and work with multiple levels within the government through effective written and verbal communication.
  • Ability to effectively and productively manage conflict and mediate conflict resolution
  • Ability to adapt to a change in work project schedule.
  • Ability to use initiative and judgment to work independently while recognizing matters that will require management's awareness.
  • Ability to analyze data, draw logical conclusions and make sound decisions and recommendations.
  • Ability to exercise resourcefulness in addressing new problems.
  • Ability to evaluate and streamline work processes.
  • Ability to utilize problem-solving techniques and the ability to improvise creative solutions.
  • Ability to manage scope and change as it occurs within a project.
  • Proficient with Microsoft office products
  • Ability to conceptualize data relationships and enforce integrity rules

Minimum Qualifications

Education & Experience : A Bachelor's degree from an accredited college or university in Administration, Project Management, Public or Business Administration or compatible discipline required. Master's degree preferred.
  • Five (5) years' experience in project management or strategic planning required .
  • Two (2) years working communications within a related industry preferred
  • Professional Project Management (PMP) Certification preferred.

  • Equivalency: Any equivalent combination of education and/or experience that would allow the candidate to satisfactorily perform the duties of this position, will be considered.

    Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill.

    Special Requirements

    Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. Employees are subject to random drug and alcohol testing.

    "SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified : Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

    In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

    Documents may be submitted by one of the following methods:

    1) attach to application

    2) fax (480) 362-5860

    3) mail or hand deliver to Human Resources.

    Documentation must be received by position closing date.

    The IHS/BIA Form-4432 is not accepted .

    Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.