NORC Albuquerque

Bethesda, Maryland, United States

Senior Research Director II to Manage and Direct Health Care Policy Projects

Posted over 1 month ago

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Job Description


Join the Health Care Evaluation Department at NORC as the newest Senior Research Director II. Here you will have the opportunity to contribute to the continued success of the one of the nation's most respected research institutions, significantly impacting NORCs strategic growth and service to our clients.

The Senior Research Director II will manage and direct program and policy projects related to Medicare and/or Medicaid, including projects involving policy analysis, focus groups, literature reviews, structured interviews with stakeholders including health care providers, insurers, policymakers, and patients, and quantitative analysis.

Preferably applicants will be based in one of our offices (Bethesda, MD, Chicago, IL, Cambridge, MA, or Atlanta, GA) with a hybrid office/work from home schedule. NORC recognizes that talented and skilled researchers live throughout the U.S. and also actively supports remote work arrangements.

DEPARTMENT: Health Care Evaluation Research

NORCs expertise and ongoing evaluation work advances stakeholders understanding of policies and programs, facilitates implementation, and contributes to important improvements in the health-care system.

NORCs expert staff include social scientists from a range of disciplinary backgrounds that acquire, collect, and analyze data from health care organizations and patients; evaluators; health services researchers; health-policy analysts; and professionals with first-hand experience running and supporting health care programs. The projects that the Department of Health Care Evaluation Research leads include mixed-methods evaluations for a range of local, state, and federal clients, as well as foundations and selected other not-for-profit clients. These evaluations include data from a wide array of sources such as primary data collected through original surveys, interviews, focus groups, and site visits; secondary data such as Medicare and Medicaid claims, national longitudinal survey data, and programmatic documents; among many other sources.

  • Manage significant components of large and/or complex projects.
  • Direct mid-sized research projects with support from other staff.
  • Supervise the design of data collection methodologies and procedures, questionnaires, and data collection forms to implement studies as specified by the client.
  • Function in a leadership role with responsibility for all activities on project assignments, management of data, and operational procedures required to deliver contracted deliverables.
  • Interact directly with clients in the context of project meetings and business development.
  • Supervise and mentor junior staff.
  • Monitor and oversee the financial and administrative aspects of ongoing projects.
  • Ensure effective project staffing for the range of projects supervised. Oversee development of all training strategies and materials relative to project needs.
  • May have significant budget responsibility on components of large research projects, including developing and monitoring project budgets and schedules, and manage subcontracts.
  • Interact with clients frequently to clarify their needs, report on progress, discuss contractual matters, resolve problems, allay concerns, and provide information and recommendations.
  • Ensure and manage staff development, providing mentorship, particularly in special areas of expertise (either substantive or methodological), management advice, performance evaluations, and other feedback on performance.
  • Engage in significant business development responsibilities, including idea generation, outreach, and authoring various sections of technical proposals - generally including those most methodologically or conceptually challenging and/or those most substantive/technical in nature. Manage full proposal efforts of smaller-scale project.
  • Bachelors degree in public policy, public health, health services research, economics or related field required. Masters or Doctoral degree strongly preferred, with training in an array of social science disciplines considered as relevant.
  • At least 9 years experience in positions of increasing responsibility in health care evaluation research, policy analysis, survey research or a related field. Experience must include at least 5 years of project management responsibilities.
  • Knowledge of the Medicare and/or Medicaid programs, including delivery system reform, provider payment, access to care, and beneficiary experience
  • Experience working for the federal government or a federal contractor, ideally with work focusing on the Medicare and/or Medicaid program
  • Experience with conducting policy analysis in a government or professional services environment
  • Experience with and knowledge of the principles of quantitative and qualitative research design, data collection, and data analysis.
  • Experience with and knowledge of the principles of quantitative and/or qualitative research design, data collection, and data analysis.
  • Experience with estimating project and proposal costs and managing project budgets.
  • Excellent oral and written communication skills and aptitude in leading and working with project teams, coordinating multiple projects (including those run by others within NORC).
  • Must have experience hiring, managing and mentoring staff.
  • Occasional travel for site visits and meetings may be required.

The pay range for this position is $133,900 to $207,585.

This position is classified as regular. Regular staff are eligible for NORCs comprehensive benefits program. Benefits include, but are not limited to:

  • Generously subsidized health insurance, effective on the first day of employment

  • Dental and vision insurance

  • A defined contribution retirement program, along with a separate voluntary 403(b) retirement program

  • Group life insurance, long-term and short-term disability insurance

  • Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP).

NORCs Approach to Equity and Transparency

Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).


NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.


For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which were known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.


NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, sexual orientation, gender identity, and other legally protected characteristics.