Concord Servicing Corporation

Scottsdale, AZ

Shared Services Rep

Posted 19 days ago · Full time · $16.00 Hourly

Job Description

Summary: Manages incoming payments, cash entry, balancing, and cash reconciliations. Incoming and outgoing Custodial files in accordance with the organization's policies and applicable laws, and client contractual obligations and expectations.

Essential Duties and Responsibilities:

o Payment processing, cash entry, balancing, and cash reconciliation experience

o Manage resources to complete daily work, meet client contractual obligations and expectations

o Validate Incoming Custodial files, both hard copy and electronic with eOriginal

o Check in/out hard copies of custodial documents

o Save files to electronic vault

o Assist with overflow shared services duties (e.g., daily mail processes, correspondence, and payment data entry)


Type 40 wpm minimum

Experience with EVault and electric documents a plus

Ability to process time-sensitive and confidential documents with high accuracy

Equivalent job experience or proven quick learner

Able to react to process changes swiftly and efficiently

High attention to detail

Printer and copier familiarity

Basic Computer Skills

Knowledge of Microsoft Office Suite

Ability to read, write, and speak English fluently

Good communication skills, both written and verbal

Ability to communicate and meet company goals and objectives

Valid AZ driver’s license

Able to lift up to 50 pounds


Work hours

Monday - Friday, willing and able to work in excess of 40 hours per week when business conditions or special projects make such scheduling necessary.

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