Gulf Coast Regional Blood Center

Houston, TX

Shift Coordinator--Hospital Services

Posted over 1 month ago

Job Description

For questions or updates regarding your status in the application process, please contact Gulf Coast Regional Blood Center Recruitment Center at 1-866-497-6945.

Blood Center Headquarters (La Concha)

Position Title:
Shift Coordinator--Hospital Services

Hours Per Week:

Work Week:


Driving Position:



RADIATION SAFETY POSITION: Employees in this position may be eligible for unescorted access to blood irradiation equipment. If so, the employee will be subject to additional background screening to include personal reference checks, fingerprinting and local, state and federal criminal background checks.

TITLE/CODE: S hift Coordinator

DEPARTMENT: Hospital Services (Product Management)


Under general supervision, the Shift Coordinator's responsibilities include ensuring the proper and uninterrupted servicing of hospital accounts through the effective management of available blood resources and personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.

  • Assist in the development and training of Hospital Services staff, and ensure compliance with all regulations, procedures and customer service standards set forth for Hospital Services.
  • Ensure hospital orders/demand are met, process hospital orders, record on appropriate documents, post to order board, etc. Notify consignee of routing, waybill numbers and estimated time of delivery for all shipments made by common carrier.
  • Assign delivery vehicles and phones.
  • Ensure all quality control checks on refrigeration equipment as outlined by policy, attend departmental meetings, participate in cross training exercises as required/directed, and complete all tasks as assigned by supervisor.
  • Maintain proper arrangement of units acceptable and available for delivery, ensure maintenance and weekly rotation of available frozen product inventory (excludes frozen red blood cells); ensure orderly maintenance, within established parameters, of the freezer.
  • Ensure the timely completion of daily removals and transfer of expired components; ensure the timely and proper completion of the daily blood component audit and release.
  • Maintain hospital inventories within predetermined ranges; obtain release of shortdated inventory in a timely manner; and ensure proper and accurate maintenance of hospital computer based files through appropriate supervision of the Inventory Control Monitors.
  • Enforce The Blood Center's policies on EEO, Affirmative Action and Safety/Health to include providing medically acceptable units for delivery by performing appropriate quality control functions to include visible inspections, etc.

Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Must comply with all applicable safety rules and policies and be willing to report actual and potential safety violations to the appropriate supervisor or manager.


Must maintain regular and acceptable attendance at such level as is determined in The Blood Centers sole discretion.

Regular Hours

Full time: must be regularly available to work at least 8 hours per day, 40 hours per week, or such other days or hours per week as The Blood Center determines are necessary to meet business needs.

Overtime (applicable only to non-exempt positions)

Must be available and willing to work such overtime per day or per week as The Blood Center determines is necessary or desirable to meet business needs.

Weekend and Holidays

Must be available and willing to work such weekends and holidays as The Blood Center determines are necessary or desirable to meet its business needs.

Off-Site Work

Must be regularly able to work at off-site locations and to either transport self or be transported to same.

On Call Time

Must be able to work on call as The Blood Center determines is necessary to meet business needs.


Directly supervises up to 1 4+ employee in Hospital Services . Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High school Diploma or GED (Associate's Degree from an accredited college or university preferred) and minimum one year of previous job related experience in blood inventory control and as a Shift Coordinator required; or two years of prior experience in a supervisory capacity with exposure to production control; or equivalent combination of education and experience.




Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Excellent customer service skills.

Computer Literate: Microsoft Office; Microsoft Excel, Groupwise and Safetrace

Must be able to perform multiple tasks in a high stress environment.


Non-Driver (formerly Non Driver or Appointed Driver)


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 50 pounds. Employees are required to be familiar with and abide by the team lift requirements as specified in the Safety Program. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to blood and/or blood components, as well as any other biohazard materials. The employee is occasionally exposed to moving mechanical parts and risk of radiation. The noise level in the work environment is usually moderate.

Job duties involve an inherent potential for mucous membrane or skin contact with blood with a risk of exposure to Hepatitis and HIV.

EEO Statement

The Blood Center is an Affirmative Action/Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identi t y, transgender status, military status, protected veteran status, disability status, genetic testing results or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.

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