Desert Diamond Casino & Hotel

Sahuarita, Arizona, United States

Slot Project Coordinator

Posted 11 days ago

Job Description

Location
DDC - Tucson or Sahuarita, AZ
Shift
Any
Starting Pay
D.O.E.
Category
Casino Games/Slot Technology Operations
Employment Status
Full-Time

Position Summary:
Under direct supervision of the Slot Tech Supervisor, Coordinate all installs, conversions and Preventive Maintenance for Slot Department Related Machines and Equipment of the Tohono Oodham Gaming Enterprise (TOGE).


This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:
* Maintains the electronic components, systems, and peripherals of gaming machines
* Repairs and modifies components, electric systems and peripherals of the gaming machines
* Provides training as needed
* Supervises employees during installs, conversions and preventive maintenance.
* Oversees employee schedules and adequate staffing for installs, conversions and preventive maintenance
* Oversees Oasis machine sentinel, poller activities and coordinates all Oasis system upgrades for the machines
* Works with internal and external parties to coordinate projects
* Coordinates schedules and activities, tracking progress, reporting results, and general administrative support as needed
* Tracks and manages key project documents, project change documentation and spreadsheets
* Maintains Omniview database
* Investigates slot game issues per Tohono Oodham Gaming Office (TOGO).
* Configures slot and video machines to meet manufacturers and regulatory agency specifications
* Troubleshoots and repairs money kiosk machines
* Removes, moves, installs and/or upgrades slot machines
* Orders and maintains an inventory of parts needed for all projects
* Ensures compliance with all TOGE policies and procedures, including Internal Controls (ICs)
* Assists customers with slot game instructions as requested
* Tracks and records all usage and testing
* Maintains a good communication with co-workers and maintains a positive and professional work environment
* Contributes to a team effort and accomplishes related results as required
* Performs other duties as required

Minimum Qualifications:

Education and Experience:
Associates Degree in electronics or related field plus four (4) years of experience in troubleshooting electronic devices, two (2) of which must have been with gaming machines; or equivalent combination of education and experience. AutoCAD experience preferred. Project management experience preferred. Relevant and direct experience may be considered in lieu of degree requirement. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen and background investigation; and to include the following:



Knowledge, Abilities, Skills, and Certifications:
* Knowledge of mechanical functions and play aspects of slot machines, procedures and Casino floor operations.
* Knowledge of slot machines and the electronic data system hardware.
* Knowledge of configuration of gaming machines.
* Knowledge of testing equipment.
* Knowledge of basic manual hand tool and repair methods.
* Knowledge of electronically mechanical troubleshooting methods and techniques.
* Knowledge of PCB repair.
* Skill in customer service.
* Knowledge and experience using a voltmeter and troubleshooting wires as it relates to slot machines.
* Knowledge in electronic systems and electro-mechanical systems.
* Ability to work odd hours and be on call for emergency purposes.
* Ability to read schematics and perform software control of peripherals.
* Ability to communicate, read, and write clearly in English.
* Ability to demonstrate outstanding guest service at all times.
* Ability to follow instructions and to abide by department and Casino policies and procedures.
* Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).

Physical Demands:
While performing the duties of this job, the employee regularly is required to sit and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:
Work is generally performed in a Casino setting with exposure to second-hand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may be required.

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