Small Group Retention Program Manager
-Proactively leads small group initiatives and complex projects, including planning, tracking & reporting progress and results.
-Demonstrates proficiency with systems including SalesForce, Excel & Powerpoint.
-Able to assess and translate data into presentable story for staff or leadership.
-Collaborates and partners with other functional areas including underwriting, actuarial, operations and other business areas across/within segments or other business areas to ensure cohesive view of business results, and help address questions that arise.
-Collaboratively works with account mgmt. and sales leadership to review and assess data and results.
-Analyzes available data to help identify trends in business results by geography, producer or other defined universe.
-Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the organization.
-Influences change and identifies opportunities for process improvement.
-Assists others to identify solutions to issues that negatively impact an initiative, program and/or project plan
-Ideally the successful candidate is familiar with small group sales & retention.
-Project management experience.
-Proficient in SalesForce/Lightning, Excel, and Powerpoint. ---Excellent communication skills.
Prior experience in sales, account management and small group segment is a plus.
Bachelors Degree or relevant professional experience of 5+ years
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.