Social and Reputation Account Coordinator

Position: Social & Reputation Account Coordinator

Location: Various-On Site (Required)

Hours: To be discussed 

Responsibilities:

• Plan, develop, monitor and report social media content across company channels (Facebook, LinkedIn, Instagram, Twitter, YouTube, etc.) that align with JCAT’s social media strategy.

• Organize the ongoing social media editorial calendar which includes writing engaging and custom copy and creating/incorporating compelling multimedia for each channel.

• Create, execute and report on organic campaigns and paid campaigns that target intended audiences, comply with all manufacturer brand standards, and deliver a compelling story that achieves desired objectives.

• Oversee day-to-day management of mentions, direct messages, comments, reviews and curation of timely automotive industry content to engage with and/or share across all social media channels.

• Assist with creation and manage YouTube channel content and optimize videos for optimal elevation, viewer traffic and engagement, including the integration of keywords for optimal search engine optimization (SEO).

• Monitor and manage multiple online and social review properties including, but not limited to Google, Yelp, Facebook.

• Be able to understand and optimize a reputation management software program (ie: Reputation.com, Podium, Capterra)

• Analyze channel engagement performance and relevant key performance indicators (KPIs) to provide ongoing reports of social media analytics and identify action areas for improvement.

• Contact dealerships on a weekly basis to discuss recent changes and updates

• Work on-site at multiple locations regularly to assist team members in social media utilization

Requirements:

• Online/Social Reputation Management experience of at least 1 year

• Online listing Management experience 

• 2 or more years of relevant experience recommended.

• Extensive experience in social media management, specifically across Facebook, Instagram, Snapchat, YouTube, Twitter and LinkedIn. 

Preferred:

• Basic video editing experience and YouTube channel management experience preferred.

• Basic graphic design skills or Canva experience preferred.

• Excellent written, verbal, and interpersonal communication skills.

• Relevant degree in Journalism, Marketing, Public Relations or Communications preferred.

• Highly organized with great attention to detail and the ability to multitask.

• Ability to thrive in high-volume, deadline-driven and collaborative environments.

• Ability to work on-site at multiple locations daily.

• Working knowledge of all major online review and listing websites

• Monitor and manage multiple online business listings at websites such as, but not limited to, Yext, Dex, Bing, etc…

Apply online @ jimclickjobs.com