Salt River Pima-Maricopa Indian Community

Scottsdale, Arizona, United States

Social Worker Ii (case Management) Icwa

Posted over 1 month ago

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Job Description


Under general supervision from the Social Services Manager, performs professional social services casework and case management duties within the Social Services Department. Ensures quality, effective and efficient social services are provided to clients with a focus on case management services. Performs on-call duties and makes direct referrals to the appropriate Child Protective Services (CPS) workers and is specific to ICWA. Utilizes case management and CPS knowledge in performance of the job class duties. This job class is treated as FLSA Exempt.

Essential Functions: Essential functions may vary among position and may include the following tasks, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.

Distinguishing Features: The Social Worker II (Case Management) is distinguished from the Social Worker I (Case Management) job class by carrying a heavier caseload and a higher proportion of difficult or complex cases. This job class "tailor" also focuses primarily on case management along with direct referrals to the CPS workers. In addition to case management, the Social Worker II (Case Management) provides counseling and group services under MSW supervision but does not perform initial or investigative CPS work.

Examples of Tasks

1. Provides case management and follow up and support services to individuals and their families.

  • Refers clients to other resource agencies and programs such as, but not limited to Behavioral Health, Magellen, Parenting program and Health Services.

2. Makes home visits or visits to other settings to provide direct casework and case management services to individual and families.

  • Provides ongoing assessment of families and is responsible for attending court hearings.
  • Writes court reports that reflect the progress of the families and ensures court orders are being followed.

3. Inputs data in the M anagement A ccountability I nformation S yst E m (MAISE) and maintains accurate statistical data using the computerized database for easy retrieval.

  • Maintains current and comprehensive case files that include assessments, case plans and other case file documentation.

4. Plans and schedules activities. Intervenes in crisis emergencies including providing "on Call" crisis intervention assistance.

  • Maintains regular scheduled office hours in order to be available to clients and other Community members.

5. Participates in training opportunities that will enhance knowledge of tribal case management, child abuse and neglect.

  • Attends professional development meetings/training as directed by immediate supervisor.
  • Keeps professionally current with the field of social work.

6. Investigates referrals of child abuse and neglect.

  • Works closely with law enforcement and court personnel to keep them informed of family's progress and legal status.
  • Conducts collaborative interviews and contacts all interested parties to gather information.

7. Establishes behavioral based case plans to help families reunify with their children by utilizing a strengthening family model to assess on-going safety and risk.

8. Participates in weekly staff meetings and discusses issues or cases that require additional input and planning.

  • Provides alternative solutions to issues to ensure the greatest benefit for the clients in accomplishing the program objectives.

9. Helps to maintain an environment within the Social Services Department that encourages teamwork, interdependence and ethical behavior.

10. Performs other job-related duties as assigned to maintain and enhance departmental and program operations.

Knowledge, Skills, Abilities and Other Characteristics:
  • Knowledge of the history, culture, laws, rules, customs, and traditions of the Salt River Pima-Maricopa Indian Community.
  • Knowledge of case management techniques and practices as well as crisis intervention methods.
  • Knowledge of CPS policies, practices and procedures.
  • Knowledge of Federal and State laws, rules, regulations and standards that apply to public social service programs.
  • Knowledge of social work principles and concepts.
  • Knowledge of social work methods and techniques, including group and individual counseling, crisis intervention and referrals.

  • Skill interviewing and counseling individuals, families or other groups.
  • Skill with case management including planning, scheduling and time management.
  • Skill recording and documenting case information and case file maintenance.
  • Skill establishing and maintaining effective working relationships with other social work professionals, SRPMIC co-workers, Community officials and clients.
  • Skill evaluating customer needs and utilizing SRPMIC resources or other appropriate referrals to meet client needs.
  • Skill dealing with sensitive, personal issues and maintaining appropriate professional, confidential relationships.

  • Ability to make home visits and provide alternative solutions in order to meet client needs.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to establish and maintain accurate record-keeping systems and procedures including computerized record-keeping.
  • Ability to work under pressure with multiple task deadlines.
  • Ability to use standard office equipment including personal computers, related software such as MS Office and other standard office equipment such as facsimile, photocopier and calculator.
  • Ability to work with a variety of staff members in a team approach to service delivery.
  • Ability to drive SRPMIC vehicles.

Minimum Qualifications

Education and Experience: A Bachelor's degree in Social Work, Counseling, Psychology, or closely related area AND 3 years full time professional level work experience in the social services field.
  • One (1) year of supervised internship from an accredited college/university can be counted toward the experience requirements.

Equivalency: Any equivalent combination of education and/or experience that would allow the candidate to satisfactorily perform the duties of this position, will be considered.

Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill.

Special Requirements

  • May be required to work beyond normal work hours including nights, weekends and holidays.

  • Due to the confidential and sensitive nature of this position, successful completion of an extensive background investigation is required.
  • Employees in, and applicants applying for, jobs providing direct services to children are subject to the "Community Code of Ordinances", Chapter 11, "Minors", Article X. "Investigation of Persons Working With Children".

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. Employees are subject to random drug and alcohol testing.

"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified : Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods:

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.

Documentation must be received by position closing date.

The IHS/BIA Form-4432 is not accepted .

Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.