Sr. Manager, Resource Management, Workforce Analytics

Job Description
You will be a key contributor to the team responsible for developing reporting and key financial & operational insights across our Healthcare Benefits (HCB) business to inform our cost strategy and optimize resource management.

Role will act as liaison to other finance and business functions to develop consistency in approaches used to gather workforce analytics, by developing and implementing best practices across the organization.

Role will provide competitive insights and benchmarking for effective resource management of FTEs, vendor spend, IT spend, and/or other shared services.

This position will be responsible to:

* Drive consistency in how teams assess trends in resource needs (insourcing vs. outsourcing, FTE trends, staffing models, etc.)
* Provide and direct for clarity on impacts to baseline/run-rate operations and associated costs (e.g., Training/Attrition, Service recovery, staffing ratios)
* Develop strategies and insights re: Business Process Outsourcing (BPO)
* Lead initiatives to drive businesses towards improvement based on actionable analytics, (e.g., benchmarking, workforce trends, etc.)
* Develop executive level presentation materials and lead discussions with / influence finance & business leadership
* Ensure enterprise and HCB cost strategies are implemented in harmony across functional areas (e.g., Business Planning & Performance Management, Controllership, Business & Shared Service Areas)

Pay Range
The typical pay range for this role is:
Minimum: 75,400
Maximum: 158,300

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications
7+ years of experience in the finance, consulting, healthcare, analytics, and/or actuary industry

COVID Requirements

COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications
Proven ability to:
Manage cross-functional matrixed partners and stakeholders
Oversee and execute multiple projects simultaneously, adjusting priorities as needed and meeting deadlines
Strong Analytical and Problem Solving
Workforce planning and cost saving initiatives
Advanced Degree

Education
Bachelors or equivalent experience required

Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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