Job Description
Stylist
Alline Salon Group (ASG)
Alline Salon Group (ASG) is Regis Corporations largest franchisee operating three brands: Supercuts (SC), Holiday Hair (HH), and Cost Cutters (CC), with almost 400 salons in seven states. ASG employs over 2,000 licensed cosmetology professionals and is looking to grow with you! Our goal is to be the employer of choice in our markets for the hair care industry by providing outstanding experiences for our team members and clients!
Overview
The Stylist is one of the most important positions on the team, and we are looking for top talent to build a career with us! Here at ASG, we are immensely proud of our Stylists because you are the best in the business. You are responsible for serving our clients in a friendly, professional way, while understanding that clients and their satisfaction are of the utmost importance. The Stylist will accomplish this by following the principles of customer service and applying techniques effectively, creatively, and with efficiency. Utilizing strong consultation procedures to ensure that all clients expectations are exceeded is part of a Stylists commitment when you become an ASG team member.
Job Duties
*Some of the below Job Duties may not be applicable to the Stylist-in-Training position.
Providing quality services by consulting with clients and applying the appropriate service techniques. Recommending and participating in all approved local marketing initiatives including depth and frequency of coupon campaigns, seasonal initiatives, and client appreciation events.
Educating clients about proper home hair care and recommend services and products to help the client maintain their hairstyle between salon visits.
Employing best practices for customer service to ensure each clients satisfaction and build client loyalty. Providing quality consultations with each client, including stating the final price before the service begins. Completing all required administrative tasks (i.e., closing out a ticket on the POS system and scheduling appointments) promptly.
Communicating effectively and positively with all clients, team members, leaders, and the corporate support team.
Meeting or exceeding productivity standards set by ASG.
Being willing and able to perform all services offered at the salon.
Maintaining flexibility in scheduled shifts to fit the needs of the business, including potential night and weekend shifts.
Attending all required technical training sessions.
Following ASG policies as defined in the Handbook and salon specific operational procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance, and disinfecting styling implements).
Required Knowledge, Skills, and Abilities (KSAs)
Work as a team-player and/or independently.
Market yourself in the community and salon to increase your clientele.
Possess exceptional communication, organization, and problem-solving skills.
Exhibit consistent and excellent customer service skills.
Multi-task efficiently to complete salon duties.
Show a willingness to learn new techniques and stay current with hair trends
The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds), and/or standing for extended periods of time.
Experience & Requirements
Stylist-in-Training - Graduated or 90 days or less away from graduating from cosmetology school Stylist - possession of a valid, current cosmetology or barbers license.
ASG requires salon team members to provide their own tools: shears, clippers, trimmers, scissors, blow dryer, curling iron, and straightener.
Reliable transportation.
Education
Must maintain a valid cosmetology or barbers license (or 90 days or less from graduating). All Stylists/Stylists-in-Training are required to complete assigned training as determined by ASG. *All SC Stylists/Stylists-in-Training must participate in the Hair Stylist Academy (HSA) program and receive a certificate of completion.
Work Location
The Stylist role is based at an ASG (SC, HH, or CC) salon location.
What We Offer
We offer a professional work environment with growth and advancement opportunities. Competitive compensation and an industry-leading benefits package including a comprehensive Medical/Rx/Health Savings Account, Dental, Vision, and ancillary, Life Short and/or Long-Term Disability Insurance, Flexible Spending Account (Dependent and Health Care), 401 (k) savings plan and Student Loan Repayment Program. Additional lifestyle benefits include paid Vacation, flexible work schedules, an Employee Assistance Program (EAP), Holiday time off, and a Wellness program (which includes rewards for individual and team-building challenges). Stylists receive a guaranteed base hourly rate with up to 60% Commission. ASG offers a unique, fun, hands-on environment supporting team-building activities including company events and more!
ASG is an Equal Employment Opportunity Employer and a Drug-Free Workplace.