Support Technician (police Administration Division)

Definition

Definition: Under general supervision of the assigned Administrative Sergeant or Lieutenant; the Support Technician has an area of responsibility that includes assigned equipment and consumable products, to include procurement and inventory management functions, which include but are not limited to; vendor contracting, ordering, receiving, securing, assigning, and maintaining proper documentation for sensitive items. This position also has an area of responsibility in assisting the Police Department with duties related to the department's fleet of vehicles and facilities to include coordinating the day-to-day operation, maintenance, and repair functions; using critical thinking to ensure direction for proper corrective action. This position will assist the Police Department with procurement and after-market custom upfitting for all police vehicles and facilities. This position is treated as an FLSA non-exempt job class and considered a DRIVING position. This position may be subject to a rotating schedule to work on nights, weekends and/or holidays.

Essential Functions : (Essential functions, may vary among positions, however may include the following tasks, knowledge, abilities, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be comprehensive listing of tasks performed by all positions in this classification).

Examples of Tasks

1. Compile data to create reports, charts, or memorandums with information from the police and applicable Community databases from available materials, usually in written format, using individual judgment following established police policy or procedures in report writing format system.

2. Assists in maintaining the police equipment, supplies, and facilities. This includes procurement, inventory management, tracking, auditing, inspections, etc.

3. Assists the Police Department with the day-to-day operations of the police vehicle fleet and facilities. Includes coordinating of vehicle upfitting, repairs and maintenance, inspections, and audits, using comprehensive knowledge in police vehicle upfitting, operations and information technology usage for problem solving.

4. Maintains inventory of police equipment/supplies, prepares necessary orders to maintain equipment for staff, prepares and distributes equipment and maintains invoices for records and for staff; uses appropriate office equipment as necessary.

5. Answers phone calls, directs calls, takes messages, and maintains schedules, itineraries, status boards for supervisors and staff. Greets visitors, directs them to appropriate staff, answers routine questions about the police department, services, policies & procedures, and assists visitors.

6. Contributes effectively to meeting the Police Department's goals and objectives; supports other staff members and is a "team player", by assisting personnel with their job duties.

7. Performs other related duties, as assigned by the designated supervisor to enhance/facilitate departmental operations.

Knowledge, Skills, Abilities and other Characteristics:

• Knowledge of the culture, customs, traditions, history, and government of the Salt River Pima-Maricopa Indian Community.
  
• Knowledge of business letter writing and basic report preparation techniques; effective communication techniques in public presentations.
  
• Knowledge of record keeping principles and procedures.
  
• Knowledge of modern office practices, methods, and computer equipment and applications related to the work, including Microsoft Outlook, Microsoft Office: word-processing, spreadsheet, and database.
  
• Knowledge of English usage, grammar, spelling, vocabulary, and punctuation.
  
• Knowledge of techniques for providing a high level of customer service by effectively dealing with internal and external customers.
  
• Knowledge of modern equipment, technology, brands, and parts components.
  
• Knowledge of general automotive maintenance.
  

• Skill in oral and written communications.
  
• Skill in interpersonal relationships.
  
• Skill in establishing and maintaining effective working relationships with staff in the department and other departments, outside agencies, and organizations.
  
• Skill in mathematical computation using calculators and computers.
  
• Skill establishing and maintaining effective working relationships with other departments, internal staff, outside entities, clients, and the public.
  
• Skill following complex verbal and written instructions, policies, and procedures.
  
• Skill in analyzing and evaluating data.
  

• Ability to communicate efficiently and effectively both verbally and in writing.
  
• Ability to prepare correspondence, utilizing correct grammar, punctuation, spelling, and organization.
  
• Ability to use personal computer and related software to maintain records and create timely, meaningful reports and appropriate correspondence.
  
• Ability to organize multiple work priorities and meet frequent deadlines.
  
• Ability to communicate effectively with staff and members of the public.
  
• Ability to lift up a minimum of 50 pounds.
  
• Ability to follow verbal and written instructions with detail.
  
• Ability to communicate clearly and concisely verbally and in writing handle difficult public contact situation.
  

Minimum Qualifications

Education and Experience: Graduation from High School or GED equivalent required. Associates, degree preferred.

• Experience in both fleet and inventory management and procurement is preferred
  

Equivalency: Any equivalent combination of experience and education that will allow the applicant to satisfactorily perform the duties of the job may be considered when filing the position.

Underfill Eligibility: An enrolled Community Member who closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill.

Special Requirements

• Successful completion of Police Department background investigation, polygraph, and psychological examinations. Positions in this job class are subject to working a rotating schedule, which may include nights, weekends, and holidays.
  
• Ability to lift up to 50lbs is required.
  
• Experience in assembling, building, cable management of workstations using power tools or hand tools is a must.
  
• Must complete skills testing commensurate to ensure minimum qualifications for the position.
  
• Experience in maintaining facilities including planning, organizing, and writing proposals.
  
• Must possess and maintain a valid Arizona Driver's License.
  

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check.

"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified : Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods:

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.

Documentation must be received by position closing date.

The IHS/BIA Form-4432 is not accepted .

Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.

Benefits:

The SRPMIC offers a comprehensive benefit package including medical, dental, vision, life, disability insurance, and a 401(k) retirement plan. In addition employees enjoy vacation and sick leave and 13 paid holidays.