McDonald's - Corporate

Chicago, Illinois, United States

Technical Project Manager

Posted over 1 month ago

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Job Description

Company Description:

McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortunes Most Admired Companies and Fast Companys Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. Its bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Job Description:


1. Technical Solution Development:

  • Design and develop AI-powered solutions using the technical stack on Google Cloud Platform (GCP), including Vertex AI, Gemini models, and Python.
  • Collaborate with a team to drive Generative AI solutions forward to solve business problems.
  • Ensure the scalability, reliability, and performance of the technical solutions to meet the needs of various stakeholders.

2. Performance Monitoring and Optimization:

  • Monitor the performance of GenAI-powered products and analyze key metrics to assess their impact on Customers, Corporate, Restaurants, and Markets.
  • Identify opportunities for optimization and improvement based on data-driven insights and user feedback.
  • Iterate on product features, user experiences, and business processes to continuously enhance the value delivered by GenAI solutions.

3. Business Requirements Analysis:

  • Work closely with business stakeholders from Customers, Corporate, Restaurants, and Markets to understand their needs, challenges, and opportunities.
  • Analyze business requirements and translate them into technical requirements, ensuring alignment between technical solutions and business objectives.
  • Identify key performance indicators (KPIs) and success criteria for evaluating the effectiveness of GenAI-powered products.
  • Bachelor/Master degree in computer science. Advanced degree preferred.
  • Strong problem-solving skills coupled with the ability to think creatively, enabling the generation of innovative solutions to complex challenges.
  • Strong knowledge of Lang Chain is highly preferred, Solid knowledge of LangChain is highly preferred, demonstrating a foundational understanding of its principles and methodologies.
  • Proficiency in programming languages such as Python, TensorFlow, and PyTorch is required, with exposure to C++ being preferred.
  • Expertise in designing, implementing, and managing GCP solutions, including familiarity with key services relevant to AI development such as VertexAI, BigQuery, Dialogflow, Cloud Search and Cloud Functions.
  • Preferred proficiency in Front-End Development, particularly with technologies like React and JavaScript.
  • Understanding of one of machine learning, deep learning, and natural language processing techniques.
Additional Information:

McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.

McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.