Transit Manager

Definition

Under general direction from the Assistant Director of the Department of Transportation, is responsible for the planning, coordinating, and daily administration of the SRPMIC rural transit service operations and transit personnel. Provides safe and efficient transportation services by monitoring safety standards and fleet data to determine compliance with Community Safety standards and ensures compliance with FTA and ADOT 5311 Program. Oversees program improvement and develops and maintains efficient routes for the Community. This job class is treated as FLSA Exempt.

Examples of Tasks

Essential Functions : Essential functions may vary among positions and may include the following tasks and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be comprehensive list of tasks performed by all positions in this classification.

Tasks :
1. Transit Administration: Provides direct supervision for SRPMIC Transit staff. Oversees transit
Operations and ensures safe, dependable, and cost-effective service to members of the SRPMIC.

• Plans, organizes and manages the activities and staff of the transit division.
• Generates reports and develops statistical data relative to transit needs to Administration, funding sources, SRPMIC Council, and other individuals/groups as appropriate.
• Ensures compliance with the transit's Intergovernmental Agreement with the Federal Transit Administration (FTA) and Arizona Department of Transportation (ADOT) rules and regulations.
• Ensures transportation services are compliant with the Americans with Disabilities Act (ADA) regulations.
• Develops methods and standards for improving efficiency of operations and service delivery.
• Evaluates existing and potential transit services and identifies changes and improvements.
• Establishes a fee schedule and billing process for customers. Maintains adequate record-keeping and accountability for fees.
• Receives, researches and resolves complaints and inquiries.
• Ensures compliance with all financial recordkeeping and grant requirements for transportation services.
• Establishes routes and ensures record-keeping is accurate and up-to-date.
• Maintains detailed records, files and tracking system for accounting of funds.
• Manages and tracks fund balances of federal and state funding related to transit.
• Prepares application documentation required by federal and state grants, and ensures necessary documentation is completed in an accurate and timely manner and is appropriately maintained.

2. Transportation & Safety :

• Ensures transit vehicles are operated within established safety guidelines, insurance requirements, and that drivers adhere to all applicable guidelines for safe vehicle operation.
• Coordinates with other Department of Transportation staff in overseeing safety issues; may coordinate with SRPMIC Risk Management Administrator and other safety-related personnel.
• Ensures that all SRPMIC policies and procedures related to transit vehicle operation are observed.

3. Leadership & Supervision:

• Manages and oversees supervision, training, and mentoring of Transit staff to increase work effectiveness.
• Performs all management and supervisory functions of the division to include payroll, purchasing, attendance monitoring, workers compensation, and recruitment and selection.
• Prioritizes and coordinates staff workflow and provides training and assistance as needed.
• Reviews work orders and determines work requirements and priorities.
• Evaluates and improves the effectiveness of the Division's customer service delivery utilizing industry benchmarks.

4. Training :

• Maintains all legal permissions to drive Community vehicles and uses all available resources to maintain currency regarding driving and vehicle safety issues.
• Monitors staff effectiveness and recognizes achievements as well as corrects deficiencies in performance. Provides counseling, guidance and instruction as needed; responsible for training, morale, and performance of assigned transit staff. Prepares lesson plans for and presents applicable transit training
• Attends any training opportunities relevant to transportation services as well as all program and department staff meetings.
• Prioritizes training opportunities that focus on services to Community Members.

5. Miscellaneous: Performs other job related duties as assigned by division manager.

Knowledge, Skills, Abilities and Other Characteristics:

• Knowledge of the history, culture, customs, traditions and government of the SRPMIC.
• Knowledge of the Community's addresses and locations used by passengers.
• Knowledge of the Community and state laws, ordinances, rules and regulations concerning the standard operation of a motor vehicle in the State of Arizona.
• Knowledge of basic vehicle maintenance procedures.
• Knowledge of safety procedures for transporting passengers.

• Skill establishing and maintaining effective working relationships with clients, staff, Community Members and the public.
• Skill operating a transportation vehicle safely and in accordance with Community and state laws and ordinances.
• Skill determining expeditious and safe transportation routes in the event of inclement weather, other traffic concerns or emergencies.
• Skill in managing projects and leading staff.
• Skill in interpreting, applying and explaining federal, state and local laws relates to areas of responsibility.
• Skill in communication both verbal and written, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, and tribal officials.
• Skill using the computer including MS Office and the internet.

• Ability to operate a Tribal owned passenger van and/or commercial vehicle.
• Ability to assist passengers with disabilities or health conditions.
• Ability to maintain confidentiality regarding passengers.
• Ability to analyze problems, identify alternatives, & negotiate effective solutions.
• Ability to understand, interpret explain policies/ procedures
• Ability to deal effectively with employee and community relations issues.
• Ability to read maps, diagrams and plans.
• Ability to follow written and oral instruction
• Ability to perform basic routine vehicle maintenance and to identify needed service, repairs and maintenance.
• Ability to lift and carry 25 lbs.

Minimum Qualifications

Qualifications:
Education & Experience: Associate's degree in business administration or related field.

• Six (6) years transportation related work experience with two (2) years of progressively responsible administrative and supervisory experience in transportation planning or closely related field.
• Able to obtain a Commercial Drivers' License (CDL) within 6 months of hire.
• CPR and First Aid certification required within 6 months of hire required.
• Working knowledge about the special needs of seniors and disabled persons is preferred.
• Experience preferred in the following areas:
• Writing, managing and administering state and federal grants.
• Using the Federal Transit Administration's TrAMS and FACES website
• Using the IntelliGrants/E-Grants system
• Preparing and submitting an annual National Transit Database report
• Using automated dispatching software
• Managing a DOT drug and alcohol program and workforce
• Meeting Native American Community transportation needs

Equivalency: Any equivalent combination of education and/or experience that would allow the candidate to satisfactorily perform the duties of this position, will be considered.

Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill.

Special Requirements

• May be required to work outside normal business hours including nights, weekends and holidays.

• May be required to work in inclement weather including excessive heat and cold.
• Must be knowledgeable about special needs for Community Members.

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. Employees are subject to random drug and alcohol testing.

"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified : Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods:

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.

Documentation must be received by position closing date.

The IHS/BIA Form-4432 is not accepted .

Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.