Concord Servicing Corporation
Scottsdale, Arizona, United States
VP / Director of Product Development - Remote AZ Only
Sorry, this job has expired.
Job Description
Key Responsibilities
· Align business objectives with market-facing decisions for company products
· Support the development of product vision with the business & technology leaders
· Leads turning product visions into roadmaps, defines and prioritizes product requirements within releases. Considers implications and gaps in proposed solutions and models the expected system interactions prior to development
· Owns clearly communicating the product vision to all stakeholders, including technical teams
· Integrates broad working knowledge of and expertise in program management principles with insights and knowledge across related disciplines to create integrated technical solutions for complex business situations
· Serves as lead resource for dealing with challenging business issues
· Leads a team that develops user stories and acceptance criteria based on market research, ensures that what’s being delivered throughout each sprint aligns with what was imagined and solves the market problem
· Collaborate with clients and colleagues to define, validate and prioritize business and system requirements that address valuable business problems
· Owns the development of a strong, clear and documented understanding of the current system: features and capabilities
· Ensures the PDT team proactively manages and prioritizes product backlogs according to business value, complexity, and expectations
· Ensures the PDT team coordinate the preparation and prioritization of user acceptance criteria.
· Ensures the PDT team write user stories, participate in agile sprint meetings, and provide oversight for a global agile scrum
· Support the team in targeting accurate and timely milestone achievement
· Be a stakeholder for the creation and delivery of effective training for stakeholders
· Contribute to the ongoing improvement of agile processes
- Responsible for ensuring that every requirement delivers quantifiable business value in relation to the market need
- Capable of giving product demonstrations and presentations to clients
- Responsible for internal and external client satisfaction of all delivered work
- Ensures that the PDT team work effectively within the agile process, delivering what the technical teams need on a timely basis and at agreed to levels of quality
- Ensures that business Service Level Agreements are defined and maintained. Communicates performance to the agreed service levels to business leaders
Engages stakeholders
· Builds valued relationships consistently, enabling on-going and effective partnerships focused on achieving shared objectives for the clients
· Identifies differences or disagreements among business and technology stakeholders; facilitates involvement, collaboration, and communication to resolve issues quickly
· Partners with stakeholders to support their decision-making processes; challenges thinking to ensure accountability and good stewardship
· Manages expectations through clear and precise communication
· Escalates issues/changes to the correct decision makers
Drives to completion
· Commits significant focus, energy and/or resources to reach a complex and challenging solution; actively looks for new methods or processes to achieve desired results
· Identifies gaps and anticipates risks; takes action to connect parties, addresses risks and determines solutions
· Reinforces culture of shared ownership in product progress and successful completion
Creates sustainable solutions
· Drives for optimal solutions that are simple and quickest way to value; prevents unsustainable complexity
· Sees obstacles and challenges as opportunities
· Instills a continuous improvement mindset focused on identifying waste, root causes of inefficiency and practical, incremental improvements
· Seeks new information to learn about areas that will improve program or team effectiveness